Vendors

Negotiation is something we engage in everyday, whether consciously or otherwise. Defined simply, it is a form of communication to help settle arguments or issues to satisfactory benefits. Yet negotiation is often one of the most neglected life skills that people tend to forget.

Today’s corporate environment demands us to use negotiation with tact and diplomacy. Whether negotiation is used to close a sales pitch, resolve conflict, achieve persuasion, or simply to improve damaged relationships, it is a skill that will empower your working life positively.

This course is designed for professionals who want to learn how better they can use negotiation to improve the quality of their work. It will help participants understand the importance of negotiation in their work. It will also harness specific negotiation techniques and apply them effectively in different situations.

Participants will also benefit from experiential active learning and understand the characteristics of well-executed negotiations in specific work scenarios.
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What You'll Learn

  • Identify personal negotiation style
  • Understand common mistakes made when negotiating
  • Learn how to deal with different types of negotiations
  • Recognize and exploit negotiating opportunities
  • Use negotiation tactics and strategies
  • Use negotiation as a conflict management tool
  • Learn how to read non-verbal behaviours when negotiating

Who Should Attend

This course is perfect for individuals who wish to become a master negotiator to confidently navigate complex negotiations and achieve favourable outcomes in their professional and personal life.


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Prerequisites

  • There is no prerequisite for this course

Learning Journey

Coming Soon...

Day 1

  • Icebreaker
  • Introduction to course
  • Expectations of the course
  • Building Trust & Credibility (Personal Branding)
  • Fundamentals of Negotiation
  • Fairness Study (Interaction between two parties)
  • What to do Before Negotiating
  • Mixed Motive Model of Negotiation
  • Slicing the Pie
  • Enlarging the Pie

Day 2

  • Quiz on Day One’s Lesson
  • Negotiation Game
  • Stakeholder Analysis
  • Conflict Management
  • Your Negotiation Style
  • Group Exercise (Preparation)
  • Group Exercise (Negotiation Process)
  • Review and Conclusion: Q&A
  • Course Evaluations and Certificates

Teaching Methodologies

  • Lecturing
  • Self-Analysis
  • Class Brainstorming
  • Interactive Exercises

Instructional Strategies

  • Experiential Learning
  • Reflective Teaching
  • Functional Context

Frequently Asked Questions (FAQs)

  • Why are soft skills important?

    In today's interconnected world, soft skills are essential for success in any field. They empower you to communicate effectively, build strong relationships, collaborate with others, and navigate complex situations with confidence.

    Whether you're aiming to advance your career, improve teamwork, or simply enhance your personal interactions, strong soft skills are crucial for achieving your goals.
  • What to expect for the training sessions?

    SoftSkills by Trainocate programs are designed to be engaging, interactive, and practical.

    You can expect a combination of expert instruction, group discussions, real-world case studies, and hands-on team building activities that will help you develop and apply essential soft skills in your professional and personal life.

    Our experienced trainers create a supportive and collaborative learning environment where you can gain valuable insights, build confidence, and enhance your interpersonal effectiveness.
  • Why take this course with Trainocate?

    Here’s what sets us apart:

    - Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 24 countries (and counting!).

    - Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

    - Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.

    - Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.

    - Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.

    - Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.
  • What if I'm looking for something different from what's available?

    We totally get it! Sometimes you need something a little more personalized to your specific needs. Maybe you're looking for a unique combination of soft skills, or perhaps you have a particular organizational challenge in mind that you want to address.

    Whatever it is, we'd love to hear more about your learning goals and how we can help you achieve them. Don't hesitate to reach out to us for a chat. We'll work closely with you to understand your needs and tailor a solution that fits perfectly.

    Whether it's a customized workshop, a blended learning program, or a combination of different soft skills training, we're confident we can create something that delivers real results for you and your team.

    Ready to take the next step? Sharmila Naidu is here to help! Drop her an email at sharmila.naidu@trainocate.com, and let's get started on your learning journey!

Funding Info

Skills Future Singapore

There are a few categories of eligibility. This can be segmented into:

Self Sponsored
  • Age 21 years to 39 years old can get up to 50% funding
  • Age 40 years old and above can get up to 70% funding
Company Sponsored (Non-SME)
  • Age 21 years to 39 years old can get up to 50% funding
  • Age 40 years old and above can get up to 70% funding
Company Sponsored (SME)
  • Age 21 years and above can get up to 70% funding

SSG Funding Requirements

  • Trainees must fulfil at least 80% attendance and pass the in-house assessment to be eligible for funding.
  • A functioning Singpass app is required for mandatory e-attendance scanning.
    • Trainees must scan their attendance twice daily using the Singpass app.
    • If you are unable to access Singpass, please inform us in advance so we can assist you.

Cancellation Policy

  • Requests for cancellation or deferment must be submitted in writing at least 14 days before the class start date.
  • Cancellation initiated less than 14 days before the class start will incur fee charges.
  • Approval is subject to Trainocate’s discretion.

Refund Policy

  • Cancellation requests must be submitted at least 14 days before the class start date to receive a full refund with no charges.
  • Cancellations made 7 to 13 days before the class start date will incur a 50% course fee charge.
  • Cancellations made less than 7 days before the class start date will be charged 100% of the course fee.
  • Exceptions may be granted with Trainocate management approval.

Feedback Policy and Procedure

  • You may submit any feedback / complaints via email to  funding@trainocate.com.
  • All formal complaints will be handled within 7 working days from receipt with a written reply given.
  • Feedback given will be documented and used in continual service and delivery improvement.

Appeal Policy and Procedure

As a candidate in this course assessment, you may appeal your results if you disagree with them. To do so, submit your appeal via email to funding@trainocate.com within 3 working days of receiving your assessment results.


For more funding info and FAQs, click here.


Keep Exploring

Course Curriculum

Course Curriculum

Training Schedule

Training Schedule

Exam & Certification

Exam & Certification

FAQs

Frequently Asked Questions

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