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Overview

In today's fast-paced and ever-evolving technological landscape, effective problem-solving is crucial for driving innovation and maintaining a competitive edge. This course is designed to equip trainees with essential tools and methodologies, enabling them to tackle complex problems with confidence and creativity.

Participants will be introduced to two powerful problem-solving frameworks: Design Thinking and Agile Problem-Solving. These methodologies are widely adopted in the tech industry for their user-centric and iterative approaches, providing robust strategies to address and solve challenges.

Design Thinking focuses on understanding users' needs, redefining problems, and developing innovative solutions through a structured yet flexible process. Trainees will learn to empathize with users, define clear problem statements, ideate creative solutions, prototype their ideas, and test them for feedback and iteration. This approach ensures that solutions are both innovative and user-centered.

Agile Problem-Solving emphasizes collaboration, customer feedback, and incremental development. By adopting Agile principles, trainees will learn to plan, design, build, test, review, and adapt solutions in short, iterative cycles. This methodology allows for continuous improvement and a rapid response to changes, ensuring that solutions remain relevant and effective in a dynamic environment.

Throughout this training course, participants will engage in activities that promote creativity, teamwork, and practical application. Interactive sessions, group discussions, hands-on exercises, and real-world case studies will enhance the learning experience, ensuring that participants can confidently apply these skills in their daily work.
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What You'll Learn

By the end of this course, trainees will possess a robust toolkit for addressing and solving complex problems effectively, fostering innovation, and driving their projects to success.

Who Should Attend

This course is designed for professionals who want to enhance their problem-solving skills and apply innovative approaches to tackle challenges in their respective fields.

Whether you're a business analyst, project manager, designer, or anyone seeking to improve their problem-solving capabilities, this course will provide you with the tools and techniques to generate creative solutions and drive meaningful outcomes.
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Prerequisites

  • There is no prerequisite for this course

Learning Journey

Coming Soon...

1) Introduction and Course Overview
  • Course Objectives and Agenda
  • Importance of Problem-Solving skillset
2) Design Thinking Framework

Empathize and Define
  • Techniques for understanding user needs
  • Methods for defining clear problem statements
  • Exercises: Empathy mapping and problem definition
Ideate and Prototype
  • Strategies for brainstorming and generating creative solutions
  • Steps to create and refine prototypes
  • Activities: Brainstorming sessions and prototyping workshops
Test and Iterate
  • Importance of gathering user feedback
  • Methods for testing and iterating solutions
  • Workshops: Testing prototypes and iterative improvements
3) Agile Problem-Solving Framework

Introduction to Agile Principles
  • Core values and principles of Agile methodology
  • Benefits of Agile in problem-solving and project management
  • Discussion: Agile principles and their application
Agile Planning and Execution
  • Steps for effective Agile planning
  • Techniques for incremental development
  • Activities: Agile planning exercises and mock sprints
Test, Review, and Adapt
  • Methods for continuous testing and feedback collection
  • Strategies for iterative review and adaptation
  • Workshops: Testing solutions, reviewing progress, and adapting plans
4) Case Studies and Real-World Applications
  • Analysing successful problem-solving cases in the tech industry
  • Applying learned skills to hypothetical scenarios
  • Group Work: Case study analysis and presentations
5) Interactive Q&A Session
  • Open floor for participants to ask questions and share experiences
6) Summary and Key Takeaways
  • Recap of key points covered in the training
  • Reflecting on personal learning experiences
  • Setting goals for continued learning and improvement

Frequently Asked Questions (FAQs)

  • Why are soft skills important?

    In today's interconnected world, soft skills are essential for success in any field. They empower you to communicate effectively, build strong relationships, collaborate with others, and navigate complex situations with confidence.

    Whether you're aiming to advance your career, improve teamwork, or simply enhance your personal interactions, strong soft skills are crucial for achieving your goals.

  • What to expect for the training sessions?

    SoftSkills by Trainocate programs are designed to be engaging, interactive, and practical.

    You can expect a combination of expert instruction, group discussions, real-world case studies, and hands-on team building activities that will help you develop and apply essential soft skills in your professional and personal life.

    Our experienced trainers create a supportive and collaborative learning environment where you can gain valuable insights, build confidence, and enhance your interpersonal effectiveness.

  • Why take this course with Trainocate?

    Here’s what sets us apart:

    - Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 24 countries (and counting!).

    - Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

    - Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.

    - Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.

    - Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.

    - Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

  • What if I'm looking for something different from what's available?

    We totally get it! Sometimes you need something a little more personalized to your specific needs. Maybe you're looking for a unique combination of soft skills, or perhaps you have a particular organizational challenge in mind that you want to address.

    Whatever it is, we'd love to hear more about your learning goals and how we can help you achieve them. Don't hesitate to reach out to us for a chat. We'll work closely with you to understand your needs and tailor a solution that fits perfectly.

    Whether it's a customized workshop, a blended learning program, or a combination of different soft skills training, we're confident we can create something that delivers real results for you and your team.

    Ready to take the next step? Sharmila Naidu is here to help! Drop her an email at sharmila.naidu@trainocate.com, and let's get started on your learning journey!

Funding Info

Skills Future Singapore

There are a few categories of eligibility. This can be segmented into:

Self Sponsored
  • Age 21 years to 39 years old can get up to 50% funding
  • Age 40 years old and above can get up to 70% funding
Company Sponsored (Non-SME)
  • Age 21 years to 39 years old can get up to 50% funding
  • Age 40 years old and above can get up to 70% funding
Company Sponsored (SME)
  • Age 21 years and above can get up to 70% funding

SSG Funding Requirements

  • Trainees must fulfil at least 80% attendance and pass the in-house assessment to be eligible for funding.
  • A functioning Singpass app is required for mandatory e-attendance scanning.
    • Trainees must scan their attendance twice daily using the Singpass app.
    • If you are unable to access Singpass, please inform us in advance so we can assist you.

Cancellation Policy

  • Requests for cancellation or deferment must be submitted in writing at least 14 days before the class start date.
  • Cancellation initiated less than 14 days before the class start will incur fee charges.
  • Approval is subject to Trainocate’s discretion. 

Refund Policy

  • Cancellation requests must be submitted at least 14 days before the class start date to receive a full refund with no charges.
  • Cancellations made 7 to 13 days before the class start date will incur a 50% course fee charge.
  • Cancellations made less than 7 days before the class start date will be charged 100% of the course fee.
  • Exceptions may be granted with Trainocate management approval.

Feedback Policy and Procedure

  • You may submit any feedback / complaints via email to  funding@trainocate.com.
  • All formal complaints will be handled within 7 working days from receipt with a written reply given.
  • Feedback given will be documented and used in continual service and delivery improvement.

Appeal Policy and Procedure

As a candidate in this course assessment, you may appeal your results if you disagree with them. To do so, submit your appeal via email to funding@trainocate.com within 3 working days of receiving your assessment results.


For more funding info and FAQs, click here.

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Course Curriculum

Course Curriculum

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Training Schedule

Exam & Certification

Exam & Certification

FAQs

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Improve yourself and your career by taking this course.

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