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Overview

Feeling overwhelmed? What if you could learn a process for thinking to make better decisions and create better solutions?

In this course, you’ll learn and practice techniques to generate breakthrough ideas and solve your most pressing problems. You’ll also discover how to ask the right questions, challenge assumptions and see others’ viewpoints with clarity.

You'll also receive:

- The “My Thinking Styles” assessment, which gauges your thinking style preferences

- A personalized development report with your individual results and areas for development

- AMA’s Critical Thinking Model, with an action plan for implementing critical thinking and decision-making skills back at work

- Pre- and post-seminar assessments

- Tune-up materials to review what you've learned after the event

- A skill-enabling toolkit, downloadable from the AMA Learning Portal
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What You'll Learn

  • Translate abstract ideas into tangible results
  • Evaluate ideas and adjust assumptions
  • Solve problems based on credible evidence
  • Make dramatically better decisions

Who Should Attend

This course is suitable for all business professionals who want to enhance their thinking processes to achieve better results in business.
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Prerequisites

  • Able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills WSQ Level 5 WPL (Comprehensive) and WPN
  • Age 21 years or above with at least 2 years of work experience in supervisory or leadership position
  • Have minimum GCE “N”, “O” or “A” Level / NITEC or a diploma qualification and minimum 2 years of working experience

Learning Journey

Coming Soon...

Learning Objectives
  • Promote Critical Thinking as a Valuable Process in the Workplace
  • Use Critical Thinking Skills to Clarify and Solve Problems
  • Align Your Solutions with Your Organizational Content
The Mindset for Critical Thinking
  • Understand the Neurological and Psychological Brain Functions Involved in Critical Thinking
  • Understand the Habits of Mind That Dispose People to Be Effective Critical Thinkers
Clarifying Problems Using Critical Thinking Techniques
  • Identify What Information Is Credible by Gathering and Assessing Data
  • Identify What Information Is Relevant to a Given Situation
  • Identify and Manage Emotions to Reason Clearly
  • Recognize and Neutralize Persuasion Techniques
  • Recognize Your Assumptions and Cognitive Biases
  • Translate Presenting Issues into Formulated, Actionable Problems
Developing Solutions and Solving Problems with Critical Thinking Skills
  • Apply Counter-Factual Thinking Techniques to Assess and Refine Solutions
  • Use Diagrams to Assess Data, Check for Gaps, and Communicate Solutions to Others
  • Seek Relevant Alternative Viewpoints for Constructive Critique
Your Mindset for Critical Thinking
  • Interpret Feedback on Your “My Thinking Styles” Assessment
  • Gain Insight into Your Critical Thinking Mindset
  • Consider What Parts of Your Mindset You Would Like to Develop Further
Organizational Context and Awareness for Critical Thinking
  • Understand the Attributes Associated with Organizational Awareness & Managing Relationships
  • Anticipate Interpersonal Strategies You Will Need to Implement Critical Thinking at Work
Implementing Your New Knowledge and Skills
  • Anticipate Pitfalls You May Encounter as a Critical Thinker
  • Create an Action Plan for Development of Critical Thinking Skills

Frequently Asked Questions (FAQs)

  • Why are soft skills important?

    In today's interconnected world, soft skills are essential for success in any field. They empower you to communicate effectively, build strong relationships, collaborate with others, and navigate complex situations with confidence.

    Whether you're aiming to advance your career, improve teamwork, or simply enhance your personal interactions, strong soft skills are crucial for achieving your goals.

  • What to expect for the training sessions?

    SoftSkills by Trainocate programs are designed to be engaging, interactive, and practical.

    You can expect a combination of expert instruction, group discussions, real-world case studies, and hands-on team building activities that will help you develop and apply essential soft skills in your professional and personal life.

    Our experienced trainers create a supportive and collaborative learning environment where you can gain valuable insights, build confidence, and enhance your interpersonal effectiveness.

  • Why take this course with Trainocate?

    Here’s what sets us apart:

    - Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 24 countries (and counting!).

    - Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

    - Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.

    - Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.

    - Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.

    - Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

  • What if I'm looking for something different from what's available?

    We totally get it! Sometimes you need something a little more personalized to your specific needs. Maybe you're looking for a unique combination of soft skills, or perhaps you have a particular organizational challenge in mind that you want to address.

    Whatever it is, we'd love to hear more about your learning goals and how we can help you achieve them. Don't hesitate to reach out to us for a chat. We'll work closely with you to understand your needs and tailor a solution that fits perfectly.

    Whether it's a customized workshop, a blended learning program, or a combination of different soft skills training, we're confident we can create something that delivers real results for you and your team.

    Ready to take the next step? Sharmila Naidu is here to help! Drop her an email at sharmila.naidu@trainocate.com, and let's get started on your learning journey!

Funding Info

Skills Future Singapore

There are a few categories of eligibility. This can be segmented into:

Self Sponsored
  • Age 21 years to 39 years old can get up to 50% funding
  • Age 40 years old and above can get up to 70% funding
Company Sponsored (Non-SME)
  • Age 21 years to 39 years old can get up to 50% funding
  • Age 40 years old and above can get up to 70% funding
Company Sponsored (SME)
  • Age 21 years and above can get up to 70% funding

SSG Funding Requirements

  • Trainees must fulfil at least 80% attendance and pass the in-house assessment to be eligible for funding.
  • A functioning Singpass app is required for mandatory e-attendance scanning.
    • Trainees must scan their attendance twice daily using the Singpass app.
    • If you are unable to access Singpass, please inform us in advance so we can assist you.

Cancellation Policy

  • Requests for cancellation or deferment must be submitted in writing at least 14 days before the class start date.
  • Cancellation initiated less than 14 days before the class start will incur fee charges.
  • Approval is subject to Trainocate’s discretion. 

Refund Policy

  • Cancellation requests must be submitted at least 14 days before the class start date to receive a full refund with no charges.
  • Cancellations made 7 to 13 days before the class start date will incur a 50% course fee charge.
  • Cancellations made less than 7 days before the class start date will be charged 100% of the course fee.
  • Exceptions may be granted with Trainocate management approval.

Feedback Policy and Procedure

  • You may submit any feedback / complaints via email to  funding@trainocate.com.
  • All formal complaints will be handled within 7 working days from receipt with a written reply given.
  • Feedback given will be documented and used in continual service and delivery improvement.

Appeal Policy and Procedure

As a candidate in this course assessment, you may appeal your results if you disagree with them. To do so, submit your appeal via email to funding@trainocate.com within 3 working days of receiving your assessment results.


For more funding info and FAQs, click here.

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Course Curriculum

Course Curriculum

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Training Schedule

Exam & Certification

Exam & Certification

FAQs

Frequently Asked Questions

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Improve yourself and your career by taking this course.

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