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Overview

This program is designed for employees who have been newly-promoted to a supervisory or managerial position to improve their people-management skills and, more importantly, be equipped with practical ideas for optimizing the most important resource in the organisation - its people. It’s also suitable for existing supervisors and managers who have not received any formal training in people-management skills.

 

Possess a firm foundation in becoming both an efficient and effective manager and a better motivator of subordinates. This will lead to subordinates becoming more inspired, produce higher quality work, and to ensure they stay longer in the organization. The organization will then benefit with higher productivity levels, lower turnover and resignation rates, saving time, energy, resource, money in hiring and re-hiring of new staff.

 

This seminar is to equip managers with a clear understanding of the importance of managing people and enhancing leadership effectiveness within the organisation and its impact on others. Whether middle managers, senior managers and C-Suite leaders, such individuals will need to develop their relevant management and leadership skills, knowledge and confidence to enable them to effectively lead their teams to ensure that their results meet the organisation’s standards and expectations crucial in today’s changing work environment.

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What You'll Learn

At the end of this programme, participants will learn the following:

 

  • Understand the current approaches to effective leadership
  • Distinguish differences between leadership and management
  • Analyse strengths and areas for development
  • Be more effective in communicating and leading their teams
  • Manage and support organisational change in times of technology disruption (Industry 4.0)

 

 

 

  • Manage team conflicts in a ‘win-win’ situation
  • Engage in group problem solving and decision making
  • Determine what motivates and what does not motivate team members

Who Should Attend

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Prerequisites

  • There is no prerequisite for this course

Learning Journey

Coming Soon...

Module 1: Managing Self

 

  • Enhance personal credibility using the “3 Greeks”.
  • Importance of personal branding at the workplace in business partnering.
  • Inculcating a healthy self-esteem.
  • Adopting a positive mental attitude.
  • Maximizing one’s potential.
  • Developing work performance goals.

 

Module 2: Leadership Roles

 

  • A comparative analysis of management and leadership.
  • The changing role of the ‘Leader’ – Leadership with ownership.
  • The purpose, functions and roles of a leader.
  • What makes an effective leader in stakeholder management?

 

 

 

 

 

 

Module 3: Managing Downwards—Building High Performance Teams

 

  • Applying the DISC personality profile type to identify different team members’ styles.
  • Customize communication styles to different types of people.
  • Understanding Tuckman’s model of team dynamics with added steps of adjourning and transforming.
  • What are the qualities of a performing team?
  • Identifying team members’ developmental levels, their current level of competence and commitment.
  • Ways to motivate and inspire team members using Herzberg’s Two-Factor Hygiene Model—Hygiene and motivating factors.

 

 

Module 4: Situational Leadership Styles

 

  • What appropriate leadership styles should you adopt using Hersey & Blanchard’s situational theory?
  • Key Principles, roles and responsibilities of different leadership styles.
  • What actions can you take to lead them currently and to the next level?
  • Coaching and delegation skills.

 

 

Final Review of Learning and Forward Action Plan

 

  • Debrief and application of learning points in the workplace.
  • Questions and answers.
  • Moving forward—Personal action plans.

Frequently Asked Questions (FAQs)

  • Why are soft skills important?

    In today's interconnected world, soft skills are essential for success in any field. They empower you to communicate effectively, build strong relationships, collaborate with others, and navigate complex situations with confidence.

    Whether you're aiming to advance your career, improve teamwork, or simply enhance your personal interactions, strong soft skills are crucial for achieving your goals.

  • What to expect for the training sessions?

    SoftSkills by Trainocate programs are designed to be engaging, interactive, and practical.

    You can expect a combination of expert instruction, group discussions, real-world case studies, and hands-on team building activities that will help you develop and apply essential soft skills in your professional and personal life.

    Our experienced trainers create a supportive and collaborative learning environment where you can gain valuable insights, build confidence, and enhance your interpersonal effectiveness.

  • Why take this course with Trainocate?

    Here’s what sets us apart:

    - Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 24 countries (and counting!).

    - Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

    - Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.

    - Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.

    - Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.

    - Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

  • What if I'm looking for something different from what's available?

    We totally get it! Sometimes you need something a little more personalized to your specific needs. Maybe you're looking for a unique combination of soft skills, or perhaps you have a particular organizational challenge in mind that you want to address.

    Whatever it is, we'd love to hear more about your learning goals and how we can help you achieve them. Don't hesitate to reach out to us for a chat. We'll work closely with you to understand your needs and tailor a solution that fits perfectly.

    Whether it's a customized workshop, a blended learning program, or a combination of different soft skills training, we're confident we can create something that delivers real results for you and your team.

    Ready to take the next step? Sharmila Naidu is here to help! Drop her an email at sharmila.naidu@trainocate.com, and let's get started on your learning journey!

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Course Curriculum

Course Curriculum

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Training Schedule

Exam & Certification

Exam & Certification

FAQs

Frequently Asked Questions

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Improve yourself and your career by taking this course.

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