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8802 - AMA: Finding Common Ground: How To Overcome Unconscious Bias


Duration: 1 day

Identify and overcome unconscious bias to advance inclusiveness in your organization

Is unconscious bias hurting your team and your organization? Is it having a negative impact on your career or the careers of fellow employees? A crucial step toward an inclusive work environment is developing an awareness and understanding of biases that can unconsciously influence how we work and interact with people. We all have unconscious biases based on our experiences, influences, background, education and even brain chemistry.

Biases play out in the workplace through micro-messaging, micro-aggression and micro-inequities—subtle behaviors that generally go unnoticed—and therefore result in the exact opposite of inclusion. People become marginalized, are not listened to or valued, and can miss out on opportunities to be heard and to advance their career. Through awareness-building discussions and activities, role-plays and unconscious bias case studies, this course will help you better understand bias and discover practical strategies that can help you and your colleagues avoid bias and leverage the power of a more positive, inclusive work environment.


  • Define Bias and Its Implications
  • Develop Strategies to Avoid and Overcome Bias
  • Identify the Characteristics and Strategies of an Ally
  • Develop an Action Plan to Become a More Effective Ally


Defining Bias
  • Recognize How Bias Affects All of Our Interactions with Others
  • Define Different Types of Bias
Understanding Bias
  • Understand How Our Brains Process Information and How Biases Are Created
  • Differentiate Between Learned and “Unconscious Bias”
Overcoming Bias
  • Understand the Impact of Micro-Messaging
  • Differentiate Between Unconscious Bias and Stereotypes
Understanding Allies
  • Define Types of Allies and Their Importance
  • Understand Ally Characteristics and Behaviors
Becoming an Ally
  • Understand the Process to Become an Ally
Action Planning
  • Develop a Practical Personal Action Plan
  • Implement Your Personal Action Plan


All business professionals who need to be aware of unconscious bias and its negative impact, and who wish to implement strategies to overcome it and work toward a more inclusive environment.


While there are no direct pre-requisites, here are some of the benefits realized of this training:
  • Define unconscious bias and its implications
  • Differentiate between unconscious, complicit and implicit bias
  • Develop strategies to avoid and overcome bias
  • Use communication techniques to be seen as an ally


This course is not associated with any Certification.


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