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Overview

This 18-hour course is designed for administrator users who will implement Splunk IT Service Intelligence for analysts to use. The first day includes the day of content from Using Splunk IT Service Intelligence.

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What You'll Learn

  • IT Service Intelligence analyst user training
  • Designing, implementing Services and Searches
  • Defining and Adding Entities
  • Defining Service Templates, and User Access
  • Using Predictive Analytics
  • Creating and Defining Correlation Searches and Event Aggregation

Who Should Attend

  • Administrators

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Prerequisites

To be successful, students must have completed these

Splunk Education course(s) or have equivalent working

knowledge:

  • Splunk Enterprise System Administration AND
  • Splunk Enterprise Data Administration

 OR this course

  • Splunk Cloud Administration

Learning Journey

Coming Soon...

Module 1 – Key Concepts

  • Basic ITSI User Interface
  • Key App Organizational Concepts
  • Useful Add-ons and Apps
  • Install ITSI Support Software
  • Identify Add-on and App Dependencies

Module 2 – About Entities and Types

  • Entity basics
  • Entity Type basics
  • Explore existing types
  • Edit and create Entity Types

Module 3 – Creating and Importing Entities

  • Manually creating entities
  • Importing entities by search
  • Entity management and retirement policies
  • Delete or retire entities
  • Monitoring entities

Module 4 – Service Plan

  • Understanding service health scores
  • Defining service dependencies
  • Finding and using data for a service
  • Compile a service plan

Module 5 – Key Performance Indicator Design

  • Understanding KPIs
  • KPI criteria and sources
  • Defining KPI thresholds
  • Designing a service’s KPIs

Module 6 – KPI Base Searches

  • Analyze a data environment
  • Identify entity-oriented KPIs
  • Creating Base Searches
  • Understanding and using pseudo entities

Module 7 – Implementing Services

  • Creating the ITSI service from the plan
  • Create KPIs using base searches
  • Configure KPI lag and backfill
  • Set KPI importance
  • Calculate service health score

Module 8 – Service Templates

  • About Service Templates
  • Create a template from a service
  • Create a service from a template
  • Create dependencies between services

Module 9 – Service Sandbox

  • Understanding the Service Sandbox
  • Creating a file for Sandbox import
  • Import a Service Sandbox
  • Create dependencies between services
  • Perform a Service Health Score simulation

Module 10 – Using Thresholds and Time Policies

  • Understanding static thresholds
  • Configure KPI thresholds
  • Use aggregate and entity-level thresholds
  • Apply time policies to thresholds
  • Create custom threshold templates

Module 11 – Machine Learning and AI in ITSI

  • Understanding ML/AI-assisted threshold types and algorithms
  • Configure adaptive thresholds
  • Configure AI Recommended thresholds
  • Create a custom adaptive threshold template

Module 12 – Predictive Analytics

  • Define predictive analytics
  • Train a predictive model
  • Configure predictive analytics for services
  • Configure alerting for predicted Service Health Scores

Module 13 – Anomaly Detection

  • Understanding anomaly detection
  • Configure anomaly detection for KPIs
  • Alerts for Deep Dives and Notable Event Episodes

Module 14 – Multi-KPI Alerts and Correlation Searches

  • Define Multi-KPI alerts
  • Create Multi-KPI alerts
  • Understanding Correlation Searches
  • Describing existing Correlation Searches
  • Defining a Correlation Search

Module 15 – Notable Event Aggregation Policies

  • Define aggregation policy capabilities
  • Modify the default aggregation policy
  • Create a custom aggregation policy
  • Describe Action Rules
  • Understand third-party integrations

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Frequently Asked Questions (FAQs)

  • Why get Splunk certified?

    Splunk certifications validate your expertise in data analytics and your proficiency in using the Splunk platform.

    These certifications demonstrate your ability to leverage Splunk's powerful tools for data collection, analysis, and visualization, making you a valuable asset to organizations seeking to gain actionable insights from their data.

    Splunk-certified professionals are in high demand across various industries, including IT, security, and business analytics.

  • What to expect for the examination?

    Splunk offers a variety of certification exams at different levels, covering various domains and products within the Splunk platform.

    Exams typically consist of multiple-choice and scenario-based questions that assess your knowledge and skills in using Splunk to solve real-world problems.

    Note: Certification requirements and policies may be updated by Splunk from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • How long is Splunk certification valid for?

    All Splunk certifications are valid for three years from the date of passing the highest-level certification exam.

    To maintain your certification, you will need to recertify before it expires. You have three options for recertification:

    - Pursue a higher-level certification (including any required prerequisite courses), in which case your lower-level certifications would also be renewed on the date of passing the next-level certification exam.

    - Retake a certification exam within the final year of their recertification window to renew their certifications at that level (and any applicable downstream certifications).

    - Complete continuing education courses at any point in the three year recertification window beginning the date of badge issuance.

    Note: Certification requirements and policies may be updated by Splunk from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • Why take this course with Trainocate?

    Here’s what sets us apart:

    - Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 24 countries (and counting!).

    - Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

    - Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.

    - Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.

    - Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.

    - Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

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Course Curriculum

Course Curriculum

Training Schedule

Training Schedule

Exam & Certification

Exam & Certification

FAQs

Frequently Asked Questions

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