MS-900T01 - Microsoft 365 Fundamentals

This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

Code: ms-900t01

Duration: 1.0 day

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  • Identify the benefits and considerations of using cloud services
  • Describe the differences between categories of cloud services
  • Describe the differences between types of cloud computing
  • Describe how Microsoft 365 drives productivity and empowers workers
  • Describe the differences between Office 365, Microsoft 365, and Windows 365
  • Describe the Microsoft 365 subscription options
  • Create a Microsoft 365 trial organization
  • Describe how the core tools in Microsoft 365 can increase productivity
  • Describe how the Microsoft 365 Apps help people craft compelling content in real-time
  • Describe how the capabilities of the work management tools optimize operations
  • Describe the email and calendaring features with Microsoft Exchange
  • Describe how Teams helps people connect and collaborate to do their best work
  • Describe how Microsoft Viva helps organizations create thriving work cultures
  • Describe how the features of SharePoint and OneDrive provide a cohesive file-sharing experience
  • Describe how Yammer communities can help foster connections within your organization
  • Describe the modern management capabilities of Microsoft Endpoint Manager
  • Describe the different capabilities of Windows 365 and Azure Virtual Desktop
  • Describe the deployment and release models for Windows-as-a-Service
  • Describe the deployment and servicing methods for Microsoft 365 Apps
  • Describe how Viva Insights help organizations build better work habits
  • Describe the capabilities of the Microsoft 365 admin center and user portal
  • Describe the reports available in the Microsoft 365 admin center and other admin centers
  • Describe the shared responsibility and the defense-in-depth security models.
  • Describe the Zero-Trust model.
  • Describe the concepts of encryption and hashing.
  • Describe some basic compliance concepts.
  • Understand the difference between authentication and authorization.
  • Describe the concept of identity as a security perimeter.
  • Describe identity-related services.
  • Describe the Microsoft 365 Defender service.
  • Describe how Microsoft 365 Defender provides integrated protection against sophisticated attacks.
  • Describe and explore Microsoft 365 Defender portal.
  • Describe the offerings of the Service Trust Portal.
  • Describe Microsoft's Privacy principles.
  • Describe Microsoft Priva.
  • Describe the Cloud Solution Provider (CSP) pricing model for Microsoft cloud services
  • Describe the available billing frequency and methods of payment
  • Describe the available base licensing and add-on licensing options for Microsoft 365
  • Describe the support offerings available for Microsoft 365 and how to create a support request
  • Describe service level agreement (SLAs) concepts
  • Describe how to track the service health status by using the Microsoft 365 dashboard
  • Describe how organizations can provide feedback on Microsoft 365 services
  • Describe the three phases of a product or services lifecycle
  • Describe the Modern Lifecycle Policy and what is covered
  • Describe the benefits of the Microsoft 365 Roadmap


1. Describe cloud computing

This module introduces you to cloud computing. It covers things such as cloud concepts, deployment models, and understanding shared responsibility in the cloud.

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2. Describe the benefits of using cloud services

This module introduces you to the benefits cloud computing can offer you or your organization.

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3. Describe cloud service types

This module covers the different cloud service types and shares some of the use cases and benefits aligned with each service type.

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4. What is Microsoft 365?

Learn about Microsoft 365 - a productivity cloud that delivers innovative and intelligent experiences, rich organizational insights, and a trusted platform to help people and organizations get more done.

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5. Describe productivity solutions in Microsoft 365

Learn about how the productivity solutions through Microsoft 365 help optimize operations, engage customers, and empower people to perform tasks in real-time from virtually anywhere.

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6. Describe collaboration solutions in Microsoft 365

Learn about how the collaboration solutions through Microsoft 365 unlock new ways of working together by helping people and teams stay connected, engaged, and ensure fluid communication across organizations.

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7. Describe endpoint modernization, management concepts, and deployment options in Microsoft 365

Learn about how the business management solutions through Microsoft 365 provide people with a secure, personalized desktop experience and help organizations easily manage updates for all devices with a simplified admin experience.

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8. Describe analytics capabilities in Microsoft 365

Learn about how the analytics capabilities through Microsoft 365 help people build better work habits with personal insights and help business leaders improve the employee experience and business outcomes with organizational insights.

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9. Describe the services and identity types of Azure AD

Azure Active Directory (Azure AD) is Microsoft’s cloud-based identity and access management service. Learn about Azure AD, its services and the types of identities it supports.

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10. Describe the access management capabilities of Azure AD

A key function of Azure AD is to manage access. Learn about the access management capabilities, its use cases, and benefits.

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11. Describe threat protection with Microsoft 365 Defender

Learn about Microsoft 365 Defender, a unified pre- and post-breach enterprise defense suite that natively coordinates detection, prevention, investigation, and response across endpoints, identities, email, and applications to provide integrated protection against sophisticated attacks.

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12. Describe security capabilities of Microsoft Sentinel

Learn about Microsoft Sentinel a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution.

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13. Describe the compliance management capabilities in Microsoft Purview

Explore the Microsoft Purview compliance portal, the portal for organizations to manage their compliance needs. Learn about the Compliance Manager and compliance score, which can help organizations manage, simplify, and improve compliance across their organization.

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14. Describe the Service Trust Portal and privacy at Microsoft

Microsoft runs on trust! Here you’ll explore the Service Trust Portal for content on how Microsoft delivers on our commitment of trust. You’ll also learn about Microsoft Priva, a solution to help meet privacy goals.

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15. Describe Microsoft 365 pricing, licensing, and billing options

Learn about the pricing models for Microsoft cloud services and how Microsoft 365 is available through various licensing and billing options to meet the needs of people and organizations.

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16. Describe support offerings for Microsoft 365 services

Learn about how people and organizations get the most out of their technology investments through the various support features offered for Microsoft 365 and how they can help improve Microsoft services for their organization.

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This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.


This course is designed for Business Decision Makers and IT Professionals who aspire to deploy cloud services in their organization. Students should have the following background:

  • General knowledge of networking, computing, and cloud concepts



Skills Measured

  • Describe cloud concepts (5–10%)
  • Describe core Microsoft 365 apps and services (45–50%)
  • Describe security, compliance, privacy, and trust in Microsoft 365 (25–30%)
  • Describe Microsoft 365 pricing and support (10–15%)

Course Benefits

  • Career growth
  • Broad Career opportunities
  • Worldwide recognition from leaders
  • Up-to Date technical skills
  • Popular Certification Badges

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