1. What is Microsoft 365?
Learn about Microsoft 365, the productivity cloud designed to help each of us achieve what matters, in our work and life, with best-in-class Office apps, intelligent cloud services, and advanced security.
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2. Describe productivity solutions of Microsoft 365
Learn about how the productivity solutions through Microsoft 365 help optimize operations, enhance content creation, and empower people to perform tasks in real-time from virtually anywhere.
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3. Describe collaboration solutions of Microsoft 365
Learn about how the collaboration solutions through Microsoft 365 unlock new ways of working together by helping people and teams stay connected, engaged, and ensure fluid communication across organizations.
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4. Describe endpoint modernization, management concepts, and deployment options in Microsoft 365
Learn about how the business management solutions through Microsoft 365 provide people with a secure, personalized desktop experience and help organizations easily manage updates for all devices with a simplified admin experience.
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5. Describe analytics capabilities of Microsoft 365
Learn about how the analytics capabilities through Microsoft 365 help people build better work habits and business leaders improve the employee experience and business outcomes with data-driven insights and reports.
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6. Describe the function and identity types of Microsoft Entra ID
Microsoft Entra ID is Microsoft’s cloud-based identity and access management solution that connects people to their apps, devices, and data. Learn about the functions and identity types supported by Microsoft Entra ID.
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7. Describe access management capabilities of Microsoft Entra ID
A key function of Microsoft Entra ID is to manage access. Learn about the conditional access and how Microsoft Entra roles and role-based access control (RBAC) helps organizations manage and control access.
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8. Describe threat protection with Microsoft Defender XDR
Protect against cyber threats with Microsoft Defender XDR across endpoints, identities, email, and applications.
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9. Describe the compliance management capabilities in Microsoft Purview
Explore the Microsoft Purview compliance portal, the portal for organizations to manage their compliance needs. Learn about the Compliance Manager and compliance score, which can help organizations manage, simplify, and improve compliance across their organization.
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10. Describe Microsoft’s Service Trust portal and privacy capabilities
Microsoft runs on trust! Here you’ll explore the Service Trust Portal for content on how Microsoft delivers on our commitment of trust. You’ll also learn about Microsoft Priva, a solution to help meet privacy goals.
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11. Describe Microsoft 365 pricing, licensing, and billing options
Learn about the pricing models for Microsoft cloud services and how Microsoft 365 is available through various licensing and billing options to meet the needs of people and organizations.
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12. Describe support offerings for Microsoft 365 services
Learn about how people and organizations can get the most out of their technology investments through the various support offerings for Microsoft 365 and how they can help improve Microsoft products for their organization.
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