Trending Courses

Vendors

Skip Navigation Links

Overview

As the global market for cloud technology and services grows exponentially due to a wide range of associated benefits, adopting cloud technology has become a key strategic focus for organizations across sectors and industries looking to increase and optimize their use of cloud.

Despite these trends, organizations and individuals are often not well-supported during the procurement phase of cloud adoption and lack guidance around how to optimize benefits, both from procurement and the technology itself.

This course provides a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions, regardless of sector, industry, or cloud maturity. It is intended to provide candidates with best practice guidance on how to use the capabilities offered by the cloud to identify and pursue opportunities, manage risks, and achieve desired business outcomes.
img-course-overview.jpg

What You'll Learn

On completion of this course, the following learning outcomes will be achieved:
  • Analyze available solutions and potential benefits using a vendor-neutral approach 
  • Effectively identify, select and deliver optimized cloud services 
  • Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL 4 framework 
  • Adopt a customer-focused end-to-end cloud procurement user journey

Who Should Attend

The target audience for this course and qualification are:
  • Individuals continuing their journey or developing knowledge in service management 
  • ITSM managers and aspiring ITSM managers 
  • Cloud architects and consultants 
  • Procurement and managers invoiced in shaping direction and strategy involving cloud services
  • C-level and aspirants
img-who-should-learn.png

Prerequisites

There are no formal prerequisites for this course. ITIL4 Foundation certification is advantageous. Relevant key concepts from the ITIL 4 framework will be covered as part of the syllabus.

Learning Journey

Coming Soon...

Key Concepts of Cloud
  • Cloud Customer Journey 
  • Introduction to Cloud and Cloud Solutions 
  • Governance and Shared Responsibilities
Explore: Benefitting from Cloud
  • Cloud’s Role and Strategy 
  • Cloud Strategic Positioning and Scope 
  • Formulating Cloud Strategy 
  • Value, Outcomes, Cost and Risk
Engage: Meeting Cloud Service Providers
  • Understanding CSP Landscapes 
  • Defining Requirements for Cloud 
  • RFI and Proof of Concepts 
  • Conducting Cloud Readiness Assessments 
  • Engaging With Cloud Service Providers 
  • Reviewing Cloud Strategies and Service Requirements
Offer: Selecting the Right Service and Service Providers
  • Minimum ROI Attainment 
  • Request and Reviewing Proposals 
  • ROI of Proposed Cloud Services 
  • Cloud Service Business Case Agree: Negotiating and Planning 
  • Agreeing and Planning Value CoCreation and Cloud Services 
  • Cloud Service Agreements 
  • Shared Responsibility Models 
  • Roles and Responsibilities Map 
  • Charging Models
Onboard: Moving to the Cloud
  • Considerations for Onboarding 
  • Migrating to cloud as part of onboarding 
  • Security and Compliance Considerations
Participants of the course who successfully pass the certification examination will be awarded the ITIL Specialist: Acquiring & Managing Cloud Services certificate

Frequently Asked Questions (FAQs)

  • Why get ITIL certified?

    ITIL is the world's leading framework for IT service management (ITSM). ITIL certifications validate your knowledge and skills in aligning IT services with business needs, improving efficiency, enhancing customer satisfaction, and reducing costs.

    ITIL-certified professionals are highly sought after by organizations seeking to optimize their IT operations and deliver value to their stakeholders.

  • What to expect for the examination?

    ITIL certification exams generally consist of multiple-choice questions that test your knowledge and understanding of ITIL concepts, principles, and processes.

    Some exams may also include scenario-based questions that assess your ability to apply ITIL practices in practical situations.

    Note: Certification requirements and policies may be updated by ITIL from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • How long is ITIL certification valid for?

    The validity of your ITIL certification depends on the certification level:

    ITIL Foundation: The ITIL Foundation certification does not expire. It is considered a lifelong qualification, and there is no requirement for recertification.

    ITIL Intermediate, Managing Professional, and Strategic Leader: These certifications are valid for three years from the date of passing the exam. After three years, you must renew your certification by completing additional training or passing relevant exams to demonstrate that you have kept up-to-date with the evolving ITIL practices.

    ITIL Master: The ITIL Master certification does not expire, but it's essential to maintain your skills and stay current with industry trends and best practices to continue excelling in the IT service management domain.

    Note: Certification requirements and policies may be updated by ITIL from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • Why take this course with Trainocate?

    Here’s what sets us apart:

    - Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 16 countries (and counting!).

    - Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

    - Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.

    - Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.

    - Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.

    - Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

Keep Exploring

Course Curriculum

Course Curriculum

Training Schedule

Training Schedule

Exam & Certification

Exam & Certification

FAQs

Frequently Asked Questions

img-improve-career.jpg

Improve yourself and your career by taking this course.

More Courses By ITIL

Browse All Courses
itilpa-itsm-problem-analyst-training
ITIL® Foundation

ITSM Problem Analyst

This certificate builds upon the basic Service Management knowledge acquired through achieving the ITIL® V3 Foundation certificate.
ILT VILT
Course Duration 4 Days
itilca-itsm-change-analyst-training
ITIL® Foundation

ITSM Change Analyst

Change Analyst gives knowledge and practical experience of the main skills and competencies required in fulfilling the role of a Change Analyst within IT Service Management.
ILT VILT
Course Duration 3 Days
itil4f-itil4-foundation-training
ITIL® Foundation

ITIL4® Foundation

ITIL4 Foundation provides a practical and flexible basis to support organizations on their journey into the new world of digital transformation.
ILT VILT
Course Duration 3 Days
img-get-info.jpg

Ready to Take Your Business from Great to Awesome?

Level-up by partnering with Trainocate. Get in touch today.

Name
Email
Phone
I'm inquiring for
Inquiry Details

By providing your contact details, you agree to our Privacy Policy.

Stay Connected. Be the first to Know.

Company

Vendors

Services

Customer Service

© Copyright Trainocate 2024. All rights reserved.