6A442G - IBM Safer Payments: Hands-on Case Management Training (v6.4.x)

IBM Safer Payments is an innovative real-time payment fraud prevention and detection solution for all cashless payment types. IBM Safer Payments provides not only model capabilities based on inbuilt tools, but also the option to import externally built fraud models for real-time decisioning.

In this course, IBM Safer Payments' case management capabilities are presented in detail. Students will learn how to configure and customize the built-in case management, and the workflow and activities involved when investigating cases. 

Code: 6a442g

Duration: 2.0 days

Enquire Now

Start learning today!

Click Hereto customize your Training


In this course, students will learn about the following: 

  • Mandator structure
  • Queries
  • Case management concept
  • Workflows
  • Case configuration
  • Working queues
  • Case investigation
  • Fraud marking
  • Risk lists
  • Case actions and external queries
  • Reporting


Day 1:

  • Introduction to Safer Payments Mandator structure
  • Querying data in Safer Payments
  • Case Management Overview
  • Workflows
  • Case configuration
  • Working queues
  • Creating cases

Day 2:

  • Investigating cases
  • Transition cases
  • Fraud marking
  • Using risk lists
  • Trigger case actions
  • External queries
  • Reports
  • Notices


  • External: Fraud Analysts and Investigators, Application and System Admins managing Safer Payments (Optional)
  • Internal: IBM Lab Services, IBM Support, IBM Technical Pre-Sales and IBM Business Partners


  • Must be familiar with Unix command line navigation and configuration actions
  • Some familiarity with statistical models
  • Knowledge in Fraud Prevention for cashless payments



Course Benefits

  • Career growth
  • Broad Career opportunities
  • Worldwide recognition from leaders
  • Up-to Date technical skills
  • Popular Certification Badges

IBM Popular Courses


"IBM OpenPages: Create Standard Reports-Part 5" is a tutorial or instructional module that is likely part of a series on using the IBM OpenPages software. In th


"IBM Safer Payments Hands-On Technical Primer Training (V6.3)" is an immersive and practical learning program designed to equip participants with the essential


"IBM Safer Payments Hands-On SysOps Training (v6.3)" is a specialized and practical training program offered by IBM. This training focuses on educating System O
Enquire Now
By clicking "Submit", I agree to the Terms Of Use and Privacy Policy