Communication and Influence

PD-BRAMGWT : Building Relationships Among Multi-Generational Work Teams

Course Duration

2 Days

Delivery

ILT

Overview

Overview Course Curriculum Training Schedule Exam & Certification FAQs

Today’s workforce is decidedly multigenerational. It is comprised of five generations: Traditionalists, Baby Boomers, Generation X, Generation Y (or Millennials), and a smattering of Generation Z—whose life experiences have left indelible marks on their values and work preferences.

This rapid and unprecedented demographic shift has many organizations wondering how will they adapt to the “5G” workplace. Thriving in a multigeneration workplace can be a complex task which requires understanding, empathy and adaptability.

This is a highly interactive workshop specially crafted for the participants to embrace this new set of skills and understand the differences to thrive in the new environment.

What You'll Learn

Obtain an understanding of the changing trends of the workplace landscape.
Acquire an overview of the 5 generations in the workplace, their unique profiles and how to leverage effectively to achieve organizational objectives.
Learn the critical skills needed to effectively thrive within the multi-generation workforce.
Learn to be confident to create an accommodative environment to nurture and harness the collaborative skills of the multi-generation workforce.
Learn the unique factors impacting team effectiveness and the techniques needed be effective across generations.

Who Should Attend

Prerequisites

There is no prerequisite for this course

Learning Journey

Coming Soon...

Day 1

Introduction, clarifying methodology
Objectives and learning outcome
The changing landscape of work
Overview of the different generations
Understand different generations strength
Benefits of a multigeneration workforce
Recognizing diversity as strength among generations
Recognize and avoid stereotyping and biases
Discuss contextualize challenges of multigeneration workforce
Identifying similarities among multigeneration workforce
Discuss contributions from each generations to the workplace
Employing the appropriate work styles that best suit across generations
How to improve working relationships among multigeneration workforce
Cultivating shared goals and vision to enhance mutual benefits
Building trust among multi generation workforce using the trust equation
Understand motivation across generations
Key takeaways, summary, and feedback

Day 2

Recap of Day 1
The elements of teamwork
Group activity: teamwork
Applying collaborative tools to make engagement easier
Addressing communication barriers and overview of generational
Using the right words and building rapport to enhance relationships
Hearing and listening is not the same thing: leverage on listening techniques
The role of empathy to see from other people’s lens
The benefits of training and learning to strengthen relationship
Mentoring, coaching and shadowing as tools in bridging multi-generational relationships
Managing generation conflicts using a route map
Managing difficult personality archetypes among generations
Getting others to see it our way
Employed a feedback mechanism across generations
Application on different challenging scenarios
Key takeaways, summary, and feedback

Frequently Asked Questions (FAQs)

Why are soft skills important?

In today's interconnected world, soft skills are essential for success in any field. They empower you to communicate effectively, build strong relationships, collaborate with others, and navigate complex situations with confidence.

Whether you're aiming to advance your career, improve teamwork, or simply enhance your personal interactions, strong soft skills are crucial for achieving your goals.
What to expect for the training sessions?

SoftSkills by Trainocate programs are designed to be engaging, interactive, and practical.

You can expect a combination of expert instruction, group discussions, real-world case studies, and hands-on team building activities that will help you develop and apply essential soft skills in your professional and personal life.

Our experienced trainers create a supportive and collaborative learning environment where you can gain valuable insights, build confidence, and enhance your interpersonal effectiveness.
Why take this course with Trainocate?

Here’s what sets us apart:

- Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 24 countries (and counting!).

- Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

- Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.

- Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.

- Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.

- Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.
What if I'm looking for something different from what's available?

We totally get it! Sometimes you need something a little more personalized to your specific needs. Maybe you're looking for a unique combination of soft skills, or perhaps you have a particular organizational challenge in mind that you want to address.
Whatever it is, we'd love to hear more about your learning goals and how we can help you achieve them. Don't hesitate to reach out to us for a chat. We'll work closely with you to understand your needs and tailor a solution that fits perfectly.
Whether it's a customized workshop, a blended learning program, or a combination of different soft skills training, we're confident we can create something that delivers real results for you and your team.
Ready to take the next step? Sharmila Naidu is here to help! Drop her an email at sharmila.naidu@trainocate.com, and let's get started on your learning journey!

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PD-BRAMGWT : Building Relationships Among Multi-Generational Work Teams

What You'll Learn

Who Should Attend

Prerequisites

Learning Journey

Frequently Asked Questions (FAQs)

Why are soft skills important?

What to expect for the training sessions?

Why take this course with Trainocate?

What if I'm looking for something different from what's available?

Keep Exploring

Course Curriculum

Training Schedule

Exam & Certification

Frequently Asked Questions

Improve yourself and your career by taking this course.

More Courses By Professional Development

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