Horizon 8

HTB8 : VMware Horizon 8: Troubleshooting Bootcamp

Course Duration

5 Days

Delivery

ILT VILT

Overview

Overview Course Curriculum Training Schedule Exam & Certification FAQs

This five-day course builds your skills in resolving common issues that occur in a VMware Horizon® environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators and provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon® 8 infrastructure related issues. This workshop teaches the required skill and competence for troubleshooting VMware Horizon® Connection Server™, VMware Unified Access Gateway™, protocols, connections, and certificates.

What You'll Learn

By the end of the course, you should be able to meet the following objectives:

Implement a structured approach to troubleshooting
Resolve common issues that occur in a VMware Horizon environment
Troubleshoot issues with linked and instant clones
Configure the Windows client
Identify the correct log level for gathering logs
Optimize protocols for best end-user experience
Discuss Horizon Connection Server advanced configurations
List troubleshooting techniques for Horizon Connection Server common issues
Interpret Horizon 8 Connection Server logs
Identify Unified Access Gateway configuration and certificate issues
List troubleshooting steps for Unified Access Gateway common issues
Describe BLAST configuration verification using logs and settings
Describe BLAST optimization recommendations for different use cases
Describe Horizon 8 Connections and how to troubleshoot related issues
Describe Horizon 8 certificates
List troubleshooting steps for common issues with Horizon 8 certificates
Leverage Horizon infrastructure troubleshooting steps to resolve issues

Who Should Attend

New or junior administrators and operators; system managers accountable for staffing and training Horizon operators and administrators.
Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions

Prerequisites

• VMware Horizon 8: Deploy and Manage

This course also requires knowledge of the following:

Using VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks
Opening a virtual machine console on VMware vCenter Server® and accessing the guest operating system
Configuring Active Directory services, including DNS, DHCP, and time synchronization
Restricting user activities by implementing Group Policy objects
Configuring Windows systems to enable Remote Desktop Connections
Building an ODBC connection to an SQL Server database

Learning Journey

Coming Soon...

1 Course Introduction

Introductions and course logistics
Course objectives

2 Overview of Virtual Desktop Troubleshooting

Structured approach to troubleshooting configuration and operational problems
Applying troubleshooting methods
Documenting the steps to resolving the problem

3 Command-Line Tools and Backup Options

Using command-line tools
Backing-up and restoring VMware Horizon databases

4 Troubleshooting Horizon Linked Clone Desktops

Only applicable for Horizon 7.x environments
Describe the components that make up a VMware Horizon desktop
Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems
Highlight the best practice for optimizing a VMware Horizon desktop
Troubleshoot common problems with VMware Horizon desktops

5 Troubleshooting Instant Clones

Discuss how instant clones are created
Discuss what gets logged when an instant clone is created
Discuss the keywords to look for in the logs when troubleshooting instant clones
Discuss how to troubleshoot problems with instant clones

6 Windows Client

Correctly configure the Windows Client
Identify the correct log level for gathering logs
Enable the required SSL configuration level for the environment

7 Ports and Protocols

Discuss the key ports on a Horizon Environment
Discuss protocols used in the Horizon Environment
Understand the benefit of optimizing Blast
Become familiar with the optimization features for Blast
Implement GPO changes for Blast
Become familiar with the causes for Black Screens
Discuss how to troubleshoot Black Screen problems
Identify problems encountered when applying GPOs
Discuss how to troubleshoot GPO-related problems

8 Horizon Connection Server Troubleshooting

Discuss Horizon Connection Server general troubleshooting techniques
Identity Horizon Connection Server common issues through logs
Describe AD LDS replication
Discuss Horizon Connection Server replication common issues
Review and Interpret Horizon Connection Server logs
Compare successful and unsuccessful logs from everyday infrastructure administration tasks

9 Unified Access Gateway Troubleshooting

List and identify common Unified Access Gateway deployment issues
Monitor the Unified Access Gateway deployment to identify health and issues
Identify and troubleshoot Unified Access Gateway certificate issues
Monitor, test, and troubleshoot network problems
Discuss general Unified Access Gateway troubleshooting processes

10 BLAST Configuration Verification

Discuss BLAST Codecs and Encoder Switch settings.
Describe how to verify BLAST configuration using logs and settings

11 BLAST Optimization

List general BLAST optimization recommendations
Summarize BLAST tuning recommendations that apply to WAN connections
Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases
Describe recommended tuning options to increase display protocol quality for all use cases and applications.

12 VMware Horizon Connections Troubleshooting

Explain Horizon connections
Describe the role of Primary and Secondary protocols in Horizon connections
Describe HTML client access connections
Describe Horizon connections load balancing
Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values
Identify troubleshooting steps for failing Horizon load balancer connections
List troubleshooting steps for Horizon connections

13 VMware Horizon Certificates Troubleshooting

List Horizon certificate functions
Describe Horizon certificates scenarios.
Discuss potential challenges related to certificates in Horizon
Describe the troubleshooting approach to Horizon certificate issues

14 VMware Horizon Challenge Lab

Leverage Horizon infrastructure troubleshooting steps to resolve issues

Frequently Asked Questions (FAQs)

Why get VMware certified?

VMware certifications validate your skills and expertise in virtualization and cloud technologies, making you a valuable asset in the IT industry.
These certifications demonstrate your ability to design, deploy, and manage complex VMware environments, enhancing your career prospects and earning potential.
VMware-certified professionals are highly sought after by employers worldwide, as they possess the knowledge and skills to drive digital transformation and optimize IT infrastructure.
What to expect for the examination?

VMware offers a variety of certification exams at different levels (VCTA, VCP, VCAP, VCDX) and across various technology tracks (Data Center Virtualization, Network Virtualization, Cloud Management and Automation, etc.).
Exams typically consist of multiple-choice and scenario-based questions that assess your knowledge and ability to apply it in real-world situations.
Note: Certification requirements and policies may be updated by VMware from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.
How long is VMware certification valid for?

As of April 2019, VMware has removed the mandatory recertification requirement for VCP certifications.
This means your VCP certification will not expire, and you are not required to recertify at any specific interval.
However, VMware encourages individuals to recertify and upgrade their certifications to validate their continued expertise and stay current with the latest technologies.
Note: Certification requirements and policies may be updated by VMware from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.
Why take this course with Trainocate?

Here’s what sets us apart:
- Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 16 countries (and counting!).
- Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.
- Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.
- Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.
- Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.
- Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

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HTB8 : VMware Horizon 8: Troubleshooting Bootcamp

What You'll Learn

Who Should Attend

Prerequisites

Learning Journey

Frequently Asked Questions (FAQs)

Why get VMware certified?

What to expect for the examination?

How long is VMware certification valid for?

Why take this course with Trainocate?

Keep Exploring

Course Curriculum

Training Schedule

Exam & Certification

Frequently Asked Questions

Improve yourself and your career by taking this course.

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