Module 1: Introduction to troubleshooting
Describe a generalized strategy for troubleshooting.
Module 2: Take proactive steps to prevent small issues
Prevent small issues from becoming large problems by employing proactive system administration techniques.
Module 3: Troubleshoot boot issues
Identify and resolve issues that can affect a system's ability to boot.
Module 4: Identify hardware issues
Identify hardware problems that can affect a system’s ability to operate.
Module 5: Troubleshoot storage issues
Identify and fix issues related to storage.
Module 6: Troubleshoot RPM issues
Identify and fix problems in, and using, the package management subsystem.
Module 7: Troubleshoot network issues
Identify and resolve network connectivity issues.
Module 8: Troubleshoot application issues
Debug application issues.
Module 9: Deal with security issues
Identify and fix issues related to security subsystems.
Module 10: Troubleshoot kernel issues
Identify kernel issues and assist Red Hat Support in resolving kernel issues.
Module 11: Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review
Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.