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Overview

In this course, you increase your proficiency as a NetApp® ONTAP® software engineer by learning how to troubleshoot ONTAP environments. Specifically, you learn how to troubleshoot the management component, scale-out networking, NAS protocols (NFS), and SAN protocols. From lectures, demonstrations, and active exercises, you learn how to isolate issues, verify configurations, view logs, view trace messages, and use event management system (EMS) messages for troubleshooting.
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What You'll Learn

  • Identify the different software components in the ONTAP architecture.
  • Analyze the methodologies for troubleshooting management component applications, networks, and protocols.
  • Use troubleshooting workflows to identify failure symptoms, determine potential causes, and resolve issues.
  • Use debugging commands, logs, and tools to identify, isolate, and fix complex technical issues that involve different core components.
  • Analyze the health of a cluster and summarize the results.
  • Identify issues with the management component.
  • Use administrative commands to verify the configuration of NFS and SAN environments.
  • Use the troubleshooting methodology for NAS and SAN protocols to define and isolate issues.
  • Locate logs for the management component, network, NFS, SMB, and iSCSI protocols.
  • Collect data for support cases.

Who Should Attend

NetApp Technical Support engineers, Support Services Certified partner engineers, and Professional Services engineers
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Prerequisites

  • A working knowledge of ONTAP software and NAS and SAN protocols
  • ONTAP Cluster Administration

Learning Journey

Coming Soon...

Module 1: Troubleshooting the management host.

  • The management host.
  • RDB concepts: RDB units, RDB quorum,
  • RDB master, epoch, and epsilon
  • Configuration and replication of databases
  • Job manager
  • RDB backup and recovery
  • Non-RDB user-space applications
  • Root volume recovery
  • Tools to triage issues.

Module 2: Troubleshooting cluster networking.

  • ONTAP networking overview
  • Networking and related mhost applications and databases.
  • Networking evolution
  • Cluster session manager
  • Networking troubleshooting tools

Module 3: Troubleshooting network components and security services.

  • Network component
  • SECD
  • SECD troubleshooting.
  • Network component troubleshooting

Module 4: Troubleshooting NFS

  • NFS overview
  • How NFS works in ONTAP
  • ONTAP NFS exports
  • Export related caches
  • NFS troubleshooting.

Module 5: Troubleshooting scalable SAN.

  • SAN architecture
  • Scalable SAN configuration
  • Scalable SAN components
  • Cluster Liveliness Activity Monitor out of quorum
  • SAN troubleshooting

This course is not associated with any Certification.

Frequently Asked Questions (FAQs)

  • Why get NetApp certified?

    NetApp certifications validate your expertise in data storage, management, and cloud solutions, making you a sought-after professional in the IT industry.

    These credentials demonstrate your ability to design, implement, and manage NetApp technologies, ensuring efficient and secure data infrastructure.

    NetApp-certified professionals are highly valued for their skills in maximizing data availability, performance, and security, making them valuable assets to any organization.

  • What to expect for the examination?

    NetApp offers a variety of certification exams across different levels (Associate, Professional, Specialist, Expert) and technology areas.

    Exams typically consist of multiple-choice and scenario-based questions that assess your knowledge and ability to apply it in real-world scenarios.

    Note: Certification requirements and policies may be updated by NetApp from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • How long is NetApp certification valid for?

    NetApp certifications are valid for two years from the date of passing the exam. To maintain your certification, you will need to recertify before it expires.

    Recertification options include passing the current version of the same exam, passing a higher-level exam within the same track, or earning a specialist certification that is linked to your current certification.

    Note: Certification requirements and policies may be updated by NetApp from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • Why take this course with Trainocate?

    Here’s what sets us apart:

    - Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 16 countries (and counting!).

    - Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

    - Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.

    - Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.

    - Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.

    - Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

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Course Curriculum

Course Curriculum

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Training Schedule

Exam & Certification

Exam & Certification

FAQs

Frequently Asked Questions

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