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This one-day course is composed of two parts - Getting started with Copilot for Microsoft 365 and Empower your workforce with Copilot for Microsoft 365 Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors.

The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases - Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case. To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they're licensed to use Copilot for Microsoft 365. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.

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What You'll Learn

  • Describe the purpose and functionalities of Microsoft 365 Copilot.
  • Outline the working principles behind Microsoft 365 Copilot.
  • Identify the core components integral to Microsoft 365 Copilot.
  • Articulate Microsoft's dedication to responsible AI practices.

Who Should Attend

Empower your workforce with Microsoft 365 Copilot Use Cases is targeted towards business users who want to enhance their Microsoft 365 Copilot skills to solve business-related use case scenarios. **IMPORTANT:**Before attending this course, you should be familiar with how Microsoft 365 Copilot works across M365 applications, including Copilot Chat and Copilot Agents. For a basic understanding of Copilot, see the following online training: Get started with Microsoft 365 Copilot.

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Prerequisites

  • Students should have basic functional experience with Microsoft 365 services.
  • Students must have a proficient understanding of general IT practices.
  • Students must have access to a Microsoft 365 subscription (BYOS) in which they’re licensed to use Microsoft 365 Copilot.

Learning Journey

Coming Soon...

1.Empower your workforce with Microsoft 365 Copilot: Executives Use Case

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Executive-related business scenarios.

2.Empower your workforce with Microsoft 365 Copilot: Sales use case

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Sales-related business scenarios.

3.Empower your workforce with Microsoft 365 Copilot: IT Use Case

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in IT-related business scenarios.

4.Empower your workforce with Microsoft 365 Copilot: Marketing Use Case

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Marketing-related business scenarios.

5.Empower your workforce with Microsoft 365 Copilot: Finance Use Case

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Finance-related business scenarios.

6.Empower your workforce with Microsoft 365 Copilot: HR Use Case

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in HR-related business scenarios.

7.Empower your workforce with Microsoft 365 Copilot: Operations use case

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Operations-related business scenarios.

8.Empower your workforce with Microsoft 365 Copilot: Communications Use Case

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Communications-related business scenarios.

9.Empower your workforce with Microsoft 365 Copilot: Customer Service Use Case

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Customer Service-related business scenarios.

10.Empower your workforce with Microsoft 365 Copilot: Legal Use Case

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Legal-related business scenarios.

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Course Curriculum

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Training Schedule

Exam & Certification

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