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AI is changing how everyday work gets done — helping people find information, make sense of it, create content, and move work forward. This course introduces business users to AI at work. You'll explore what AI is anda what it can do, why grounding AI in your own work produces more useful results, how AI agents can help with tasks that take multiple steps, and how to review AI-generated content with confidence and sound judgment. No prior AI experience or technical background is required — this is the starting point of the AI learning journey for business users.

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What You'll Learn

  • Describe Microsoft Copilot and Microsoft 365 Copilot
  • Identify tasks with which Microsoft Copilot can assist
  • Describe how Microsoft Copilot works.
  • Write effective prompts for Microsoft Copilot

Who Should Attend

This course is ideal for business users who are new to AI and want to understand what it is, what it can do, and how it can support their everyday work. No prior AI experience or technical background is required. Whether you're an individual contributor, a manager, or simply curious about how AI is changing the way work gets done, this course offers a plain-language introduction to working with AI — and serves as the starting point of the AI learning journey for business users. Learners who take this course are looking to build practical confidence with AI rather than expertise in any single product. They may want to spend less time searching for information, get a first draft started, make sense of a large volume of content, or understand where AI genuinely helps and where their own judgment is still essential. With a focus on core concepts — how generative AI differs from the tools they already use, why grounding AI in relevant work information produces better results, how AI agents support multistep tasks, and how to review AI-generated content responsibly — this course prepares learners to use AI thoughtfully and to continue into more role-specific or product-specific training. Microsoft Copilot appears throughout as one example of AI in action

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Prerequisites

  • Familiarity with productivity applications that are typically used in a business context, for example, Microsoft Word, Excel, PowerPoint, and Outlook.

Learning Journey

Coming Soon...

Module 1. Work smarter with AI using Microsoft Copilot

Curious about how AI can help at work? In this learning path, you'll explore how to use AI to support workplace tasks.

        
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Frequently Asked Questions (FAQs)

  • Why get Microsoft certified?

    Microsoft certifications validate your skills and expertise in Microsoft technologies and solutions, demonstrating your ability to design, implement, and manage cutting-edge technologies.

    These certifications are globally recognized and highly sought after by employers, as they signify your proficiency in using Microsoft products and services to drive innovation and solve business challenges.

    Microsoft-certified professionals are in high demand, opening doors to new career opportunities and higher earning potential.

  • What to expect for the examination?

    Microsoft certification exams are designed to assess your knowledge and skills in specific Microsoft technologies and solutions.

    Exams typically consist of multiple-choice, multiple-select, and case study questions, and some may include lab simulations to evaluate your practical skills.

    Note: Certification requirements and policies may be updated by Microsoft from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • How long is Microsoft certification valid for?

    Most Microsoft role-based and specialty certifications are valid for one year from the date of passing the exam.

    To maintain your certification, you will need to renew it annually by passing a free online assessment on Microsoft Learn.

    However, Microsoft Applied Skills credentials and Fundamentals certifications do not expire.

    Note: Certification requirements and policies may be updated by Microsoft from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • Why take this course with Trainocate?

    Here’s what sets us apart:

    - Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 24 countries (and counting!).

    - Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

    - Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.

    - Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.

    - Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.

    - Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

Keep Exploring

Course Curriculum

Course Curriculum

Training Schedule

Training Schedule

Exam & Certification

Exam & Certification

FAQs

Frequently Asked Questions

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Improve yourself and your career by taking this course.

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