Business Applications

AB-6005 : Introduction to supply chain management in Dynamics 365

Course Duration

1 Day

Delivery

ILT/VILT

Overview

Overview Course Curriculum Training Schedule Exam & Certification FAQs

Designed for beginners, this course explores how Dynamics 365 Supply Chain Management supports end-to-end business operations—from product setup and inventory control to sales, procurement, and manufacturing—while integrating with the Microsoft ecosystem and leveraging AI-assisted insights.

What You'll Learn

Understand the core capabilities of Microsoft Dynamics 365 Finance and Supply Chain Management applications.
Explore how Dynamics 365 supports end-to-end supply chain operations, from product setup to manufacturing and order fulfillment.
Manage product information, inventory, and warehouse operations within Dynamics 365 Supply Chain Management.
Understand procurement processes, including vendor management, purchase requisitions, purchase orders, receipts, and returns.
Learn how to manage sales processes, customer orders, fulfillment, returns, and intercompany transactions.
Gain an understanding of warehouse management concepts to improve inventory accuracy and operational efficiency.
Explore manufacturing processes, including production planning, resource management, shop floor execution, and production orders.
Understand inventory costing, master planning, demand forecasting, and supply planning capabilities.
Utilize AI-powered features, including Microsoft Copilot and intelligent agents, to improve productivity, forecasting, and decision-making.
Explore reporting, analytics, and Microsoft ecosystem integration to enhance business visibility and operational performance.
Understand shared features that support compliance, consistency, and efficiency across Dynamics 365 finance and operations applications.

Who Should Attend

This course is intended for learners who are new to Dynamics 365 and want to understand how Supply Chain Management supports end-to-end business operations. It is designed for individuals interested in procurement, inventory, warehousing, manufacturing, and planning processes, and how these functions are unified within an ERP solution.

Prerequisites

A basic understanding of business operations and supply chain management concepts.
Familiarity with procurement, inventory, warehousing, manufacturing, or sales business processes is beneficial.
Basic computer skills and experience using Microsoft Windows and Microsoft 365 applications.
An interest in learning enterprise resource planning (ERP) solutions and how they support end-to-end business operations.
No prior experience with Microsoft Dynamics 365 is required; however, a general understanding of business applications and cloud-based solutions is helpful.

Learning Journey

Coming Soon...

Module 1: Describe Dynamics 365 finance and operations apps

Explore how Dynamics 365 finance and operations apps enhance financial operations through AI-powered agents and Copilot-driven workflows. Intelligent reconciliation and embedded analytics improve forecasting, collections, and reporting.

Module 2: Describe reporting and integration capabilities in Dynamics 365 finance and operations apps

Use reporting and integration features within finance and operations apps and their integration with Microsoft products

Module 3: Describe shared features in Dynamics 365 finance and operations apps

Learn about the shared features in finance apps that ensure consistency, compliance, and efficiency in organizational operations.

Module 4: Describe core capabilities of Dynamics 365 Supply Chain Management

Learn about Dynamics 365 Supply Chain Management core capabilities, including product information management, inventory dimensions, item groups, and Copilot-powered product insights.

Module 5: Describe inventory management in Dynamics 365 Supply Chain Management

Inventory management in Dynamics 365 Supply Chain Management helps businesses maintain accurate, near real-time visibility of stock across sites, warehouses, and locations. This module covers on-hand inventory, inventory journals, transfer orders, inventory blocking, AI-assisted inventory insights, and quality management.

Module 6: Describe procurement processes in Dynamics 365 Supply Chain Management

This module describes the procurement capabilities in Dynamics 365 Supply Chain Management, covering vendor management, trade agreements, purchase requisitions, purchase orders, receipts, returns, charges, Copilot support, the Supplier Communications Agent, and supply risk assessment.

Module 7: Describe sales processes in Dynamics 365 Supply Chain Management

This module describes how to use the sales capabilities of Dynamics 365 Supply Chain Management to manage the order-to-cash process, including customer management, trade agreements, sales order creation, fulfillment, returns, intercompany orders, and charges.

Module 8: Describe warehouse management in Dynamics 365 Supply Chain Management

This module discusses how to use the Warehouse management module of Dynamics 365 Supply Chain Management to standardize and optimize warehouse execution, improve inventory accuracy, increase throughput, and support reliable, on-time fulfillment.

Module 9: Describe manufacturing processes in Dynamics 365 Supply Chain Management

Learn how to use manufacturing processes in Dynamics 365 Supply Chain Management to manage production orders, materials, resources, and shop floor execution.

Module 10: Describe inventory costing and master planning in Dynamics 365 Supply Chain Management

Learn how Dynamics 365 Supply Chain Management supports inventory costing, demand and supply balancing through master planning, and AI-assisted forecasting.

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Exams typically consist of multiple-choice, multiple-select, and case study questions, and some may include lab simulations to evaluate your practical skills.
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