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IBM Safer Payments is an enterprise fraud detection solution. It is a designed and focused on real time payment transaction processing. Safer Payments provides complex and dynamic rules building, evaluation and execution. Built with real time performance, management, and redundancy in mind.

In this course, IBM Safer Payments' case management capabilities are presented in detail. Students will learn how to configure and customize the built-in case management, and the workflow and activities involved when investigating cases.

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What You'll Learn

  • Mandator structure 
  • Queries
  • Case Management Concept
  • Workflows
  • Case configuration
  • Working Queues
  • Case investigation
  • Fraud Marking
  • Risk Lists
  • Case Actions and External Queries
  • Reporting

Who Should Attend

  • External: Fraud Analysts and Investigators, Application and System Administrators who manage Safer Payments (optional)
  • Internal: IBM Lab Services, IBM Support, IBM Technical Pre-Sales and IBM Business Partners
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Prerequisites

  • Must be familiar with Unix command line navigation and configuration actions
  • Some familiarity with statistical models
  • Knowledge in Fraud Prevention for cashless payments

Learning Journey

Coming Soon...

Day 1: Case Management 

  • Introduction to Safer Payments Mandator structure
  • Querying data in Safer Payments
  • Case Management Overview
  • Workflows
  • Case configuration
  • Working Queues
  • Creating cases

Day 2: Case Investigation

  • Investigating cases
  • Transition cases
  • Fraud Marking
  • Using risk lists
  • Trigger case actions
  • External Queries
  • Reports
  • Notices

Frequently Asked Questions (FAQs)

  • Why get IBM certified?

    IBM certifications validate your skills and expertise in a wide range of technologies, including hybrid cloud, data & AI, security, IT infrastructure, and business applications.

    These certifications are globally recognized and can help you advance your career, increase your earning potential, and demonstrate your commitment to professional development.

    IBM-certified professionals are in high demand, making them valuable assets to any organization seeking to leverage IBM's innovative solutions.

  • What to expect for the examination?

    IBM offers a variety of certification exams at different levels (Basic, Intermediate, and Advanced) covering various technologies and job roles.

    Exams typically consist of multiple-choice questions and may include scenario-based questions that assess your ability to apply your knowledge in real-world situations.

    Note: Certification requirements and policies may be updated by IBM from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • How long is IBM certification valid for?

    The validity period of IBM certifications varies. Some certifications, particularly those focused on specific product versions or technologies, may have expiration dates.

    However, many IBM certifications, especially those focused on broader skills or newer technologies, do not have an expiration date.

    Note: Certification requirements and policies may be updated by IBM from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • Why take this course with Trainocate?

    Here’s what sets us apart:

    - Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 16 countries (and counting!).

    - Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

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    - Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

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Course Curriculum

Course Curriculum

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Training Schedule

Exam & Certification

Exam & Certification

FAQs

Frequently Asked Questions

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