Collaboration

CLFNDU : Understanding Cisco Collaboration Foundations v2.0

Course Duration

5 Days

Delivery

ILT/VILT

Overview

Overview Course Curriculum Training Schedule Exam & Certification FAQs

The Understanding Cisco Collaboration Foundations (CLFNDU) training gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (UCM) solution with Session Initiation Protocol (SIP) gateway. The training covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.

This training does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several Cisco Certified Network Professional (CCNP) and other professional-level collaboration trainings and exams. This training also earns you 21 Continuing Education (CE) credits toward recertification

What You'll Learn

Describe benefits of using Cisco collaboration solution, collaboration deployment models, and components of collaboration solution in on-premises, cloud, and hybrid deployments
Explore different codecs used in voice and video calls and explain how SIP signaling is used to set up and teardown calls
Identify Cisco Unified Communications Manager User Types and use Active Directory to manage Users in Cisco Unified Communications Manager
Identify the appropriate Cisco Unified IP Phone software solution for registration, recognize different Cisco Unified IP Phone models and their supported software, and identify various models of Webex video endpoints
Provide an understanding of Cisco Unified Communications Manager, including its deployment models, cluster architecture, network requirements, collaboration services, administration tools, and redundancy strategies to design, implement, and maintain robust collaboration networks
Examine the lifecycle of Cisco collaboration endpoints
Understand the dial plans and call routing in Cisco Unified Communications Manager including the key components, digit manipulation techniques, translation patterns, and practical skills to create and configure a basic dial plan
Configure a class of service elements in the Cisco Unified Communications Manager
Provide an overview of the reporting and maintenance tools available for managing and monitoring Cisco Unified Communications systems
Analyze media resources within Cisco Unified Communications systems, including conferencing solutions, transcoders, media termination points, and music on hold, to optimize their configuration and usage
Describe the differences between a rendezvous, Meet-Me and ad hoc conference, describe how to create a SIP Trunk for Cisco Meeting Server in Cisco Unified Communications Manager, and how to set up media resources to support ad hoc and Meet-Me conferences
Analyze the deployment, integration, and use cases of Cisco Instant Messaging and Presence Service alongside Cisco Unified Communications Manager to optimize communication through scalable, redundant, and secure solutions
Evaluate the features, deployment options, and integration of Cisco Jabber with Cisco Unified Communications Manager to optimize communication workflows, enhance team collaboration, and provide a smooth transition to modern communication solutions
Analyze Cisco Unity Connection components, architecture, and call handlers, focusing on the system’s deployment, configuration, and user management to optimize communication workflows and enhance user experience
Describe the Cisco Edge Services Components
Analyze the architecture and configuration of Cisco Expressway Zones, as well as the role of Search Rules, security certificates, and encryption strategies to enable efficient and secure voice, video, and collaboration services between internal and external networks
Analyze the architecture and configuration of Cisco Unified Border Element, including its key features for signaling and media interworking, security demarcation, toll-fraud prevention, and call admission control to enable secure, cost-effective voice and video connectivity across disparate VoIP networks
Describe how to access the Control Hub and navigate the menus to setup a Webex collaboration solution
Introduce User administration in Control Hub
Explore the registration process to Control Hub
Examine Webex Calling options using the Control Hub
Explore admin-configurable features and user configurable features in Webex calling
Describe Reporting and Maintenance
Provide a technical understanding of Cisco Webex cloud and hybrid media resources, including voicemail management, Edge Audio, and Video Mesh
Describe Cisco Webex Hybrid Cloud Connected Unified Communications
Describe Webex Hybrid Services

Who Should Attend

Students preparing to take the CCNP Collaboration certification
Network administrators
Network engineers
Systems engineers

Prerequisites

This training is intended to be an entry-level course. While there are no specific prerequisite Cisco courses; however, the following skills are required:

Internet web browser usability knowledge and general computer usage
Knowledge of Cisco Internetwork Operating System (Cisco IOS^®) command line

Learning Journey

Coming Soon...

Course Outline

Define Collaboration Technology and Benefits
Administering Initial Parameters for Cisco Unified Communications Manager
Exploring Endpoints and the Registration Process
Exploring Codecs and Call Signaling
Managing Users in Cisco Unified Communication Manager
Describing a Basic Dial Plan
Describing Class of Service
Enabling Endpoints and Features
Describing the Cisco ISR as a Voice Gateway
Exploring Cisco Unified Communication Manager Media Resources
Reporting and Maintenance
Exploring Additional Requirements for Video Endpoints
Describing Cisco Unity Connection

Lab Outline

Configure Cisco Unified Communication Manager Initial Parameters
Configure the Cisco Unified CM Core System Settings
Configure an Access Switch for an Endpoint
Deploy an IP Phone Through Auto and Manual Registration
Administer Endpoints in Cisco Unified Communications Manager
Create a Local User Account and Configure LDAP
Adding Users in Cisco Unified Communications Manager Create a Basic Dial Plan
Explore Partitions and Call Search Spaces
Explore Private Line Automatic Ringdown (PLAR)
Deploy an On-Premise Cisco Jabber® Client for Windows
Implement Common Endpoint Features
Implement Single-Site Extension Mobility Configure Jabber
Configure Voice over Internet Protocol (VoIP) Dial Peers
Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS) Dial Peers
Control Access to Media Resources
Use Reporting and Maintenance Tools
Explore Endpoint Troubleshooting Tools
Examine the Integration between Unity Connection and Cisco Unified CM
Manage Unity Connection Users

Frequently Asked Questions (FAQs)

Why get Cisco certified?

Cisco certifications validate your expertise in networking and cybersecurity, making you a sought-after professional in the IT industry.
These globally recognized credentials demonstrate your ability to design, implement, and manage complex networks, enhancing your career prospects and earning potential.
Cisco-certified professionals are highly valued by employers worldwide for their knowledge and skills in managing critical infrastructure and ensuring secure communications.
What to expect for the examination?

Cisco offers a wide range of certification exams, catering to various levels of expertise and specializations.
The exams typically consist of multiple-choice questions, simulations, and sometimes lab exercises. Exam formats and content vary depending on the specific certification level and track you choose.
Note: Certification requirements and policies may be updated by Cisco from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.
How long is Cisco certification valid for?

Most Cisco certifications are active for three years from the date you earn the certification.
You can recertify at any time during the active period by re-taking the exam for your existing certification, advancing to the next level of certifications, earning Continuing Education credits, or a combination of both.
Note: Certification requirements and policies may be updated by Cisco from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.
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