Collaboration

CLCOR-HC : Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud v2.0

Course Duration

5 Days

Delivery

ILT/VILT

Overview

Overview Course Curriculum Training Schedule Exam & Certification FAQs

The Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud (CLCOR-HC) training is the second half of the CLCOR training. This training program is designed to give you a working knowledge of hybrid and cloud Cisco collaboration core technologies. After completing this training, you will have a basic understanding of the Cisco collaboration solutions architecture. You will have proven competence in deploying cloud and hybrid services, cloud and hybrid calling, as well as Quality of Service (QoS).

This training, along with the Implementing and Operating Cisco Collaboration Core Technologies On-Premises (CLCOR-OP) training, prepares you for the 350-801 CLCOR v2.0 exam. If passed, you earn the Cisco Certified Specialist – Collaboration Core certification and satisfy the core exam requirements for the Cisco Certified Network Professional (CCNP) Collaboration and Cisco Certified Internetwork Expert (CCIE) Collaboration certifications. This training also earns you 38 Continuing Education (CE) credits toward recertification.

What You'll Learn

Introduce network engineers to the fundamental concepts and deployment models of Cisco collaboration architecture for building high-availability environments
Understand how to implement layered security across physical, network, and application components of Cisco Collaboration systems
Gain practical skills and strategic insight to ensure collaboration solutions function seamlessly by understanding the foundational infrastructure, signaling, and media transport protocols
Examine the basic structure of Webex
Apply various methods to add users to the Webex environment
Examine the Webex collaboration features
Examine the functions of Cloud Connected UC and migrations to Webex from on-premises
Explain Jabber functions and capabilities on Cisco Unified Communications Manager and how users can be migrated to the Webex app
Identify the Webex Calling provisioning options for adding user endpoints
Understand the foundational concepts of Webex APIs, including their types, authentication, capabilities, and real-time communication mechanisms
Identify the available options to bring PSTN calling capabilities into the Webex calling solution, identify the devices, and their configuration options, that provide this service
Describe the different deployment options when using local gateways in a premises-based PSTN Webex Calling solution
Explore the dial plan components of Webex Calling
Configure Cisco Unified Border Element and local gateway settings on a Cisco Router to support Webex Calling using a premises-based PSTN deployment
Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization
Describe how converged IP networks transport voice, video, and data over shared infrastructure and how bandwidth availability, delay components, jitter, and packet loss interact with QoS mechanisms to influence service quality and application performance
Explain how end-to-end QoS converts business requirements into predictable forwarding behavior under congestion across a multi-domain network
Implement consistent classification and marking policies to protect voice and video quality and resolve quality issues in a production network
Define QoS trust boundaries, understand Cisco Catalyst 9000 QoS design models, configure QoS marking and table maps, and leverage internal DSCP values for precise QoS actions

Who Should Attend

Collaboration Engineers
Network Administrators

Prerequisites

There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are:

Basic understanding of networking technologies
Basic understanding of voice and video
Basic understanding of on-premises, cloud and hybrid collaboration deployment models

These skills can be found in the following Cisco Learning Offerings:

Implementing and Administering Cisco Solutions (CCNA)
Understanding Cisco Collaboration Foundations (CLFNDU)
The Essentials of Webex Calling (CLWXCALL)

Learning Journey

Coming Soon...

Course Outline

Collaboration Solutions Architecture
Cisco Collaboration Solutions Security Requirements
IP Network Protocols for Collaboration
Building Blocks of a Cloud Collaboration Solution
User Management from the Cloud
Cloud Messaging and Meetings
Cloud-Connected Unified Communications Updates and Migrations
Jabber to Webex Migration
Cloud Device Provisioning Solutions
Cloud Collaboration APIs
Cloud and Hybrid Calling Solutions
Deployment Scenarios for Local Gateways
Cloud Calling Deployment from Control Hub
IOS XE Router Settings for Cloud Calling
Cloud Calling Features
Quality Issues in Converged Networks
QoS and QoS Models
Classification and Marking
Classification and Marking on Cisco Catalyst Switches

Lab Outline

Implement CA-Signed Certificates in Cisco Unified Communications Manager
Configure Supporting IP Network Protocols
Manual IP Phone Administration
Explore the Configuration of Webex Control Hub
Add Users to Webex Control Hub
Manage Cisco Unified Communications Manager and Cisco Unity Connection from Webex Control Hub
Configure Webex Calling Using Cisco Calling Plans
Configure Webex Control Hub for Webex Calling
Configure Webex Calling Features in Control Hub, Part 1
Configure Webex Calling Features in Control Hub, Part 2
Configure QoS

Frequently Asked Questions (FAQs)

Why get Cisco certified?

Cisco certifications validate your expertise in networking and cybersecurity, making you a sought-after professional in the IT industry.
These globally recognized credentials demonstrate your ability to design, implement, and manage complex networks, enhancing your career prospects and earning potential.
Cisco-certified professionals are highly valued by employers worldwide for their knowledge and skills in managing critical infrastructure and ensuring secure communications.
What to expect for the examination?

Cisco offers a wide range of certification exams, catering to various levels of expertise and specializations.
The exams typically consist of multiple-choice questions, simulations, and sometimes lab exercises. Exam formats and content vary depending on the specific certification level and track you choose.
Note: Certification requirements and policies may be updated by Cisco from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.
How long is Cisco certification valid for?

Most Cisco certifications are active for three years from the date you earn the certification.
You can recertify at any time during the active period by re-taking the exam for your existing certification, advancing to the next level of certifications, earning Continuing Education credits, or a combination of both.
Note: Certification requirements and policies may be updated by Cisco from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.
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