EDU-330 - Firewall 10.1: Troubleshooting


Duration: 3.0 days
The Palo Alto Networks Firewall 10.1: Troubleshooting course is three days of instructor-led training that will help you:
  • Use firewall tools, including the CLI, to investigate networking issues 
  • Follow proven troubleshooting methodologies that are specific to individual features 
  • Analyze advanced logs to resolve various real-life scenarios 
  • Solve advanced, scenario-based challenges


Successful completion of this three-day, instructor-led course will enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls.

Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall.

Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.


1: Tools and Resources 
2: Flow Logic
3: Packet Captures
4: Packet-Diagnostics Logs
5: Host-Inbound Traffic
6: Transit Traffic 
7: System Services
8: Certificate Management and SSL Decryption
9: User-ID 
10: GlobalProtect
11: Support Escalation and RMAs
12: Next Steps


Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff


Participants must complete the Firewall 10.1 Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.



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