2280 - Leading Virtual Teams

LESSON ONE

Define Your Role as a Virtual Leader

• Discuss Challenges Unique to Virtual Leaders
• Assess Virtual Leadership Competencies
• Understand Your Personality Style and Its Impact on Others and Your Work as a Virtual Leader

Build the Virtual Team

• Describe the Experience of Virtual Team Members
• Discover What Team Members Need Most in Order to Be High Functioning and Performing
• Recognize the Unique Differences Between the Stages of Building a Virtual vs. Co-located Team
• Create and Sustain Trust on a Virtual Team
• Assess the Strengths and Weaknesses of the Team Members You Work with in the Virtual Environment

LESSON TWO

Lead Virtual Communications

• Select Appropriate Technology for Communication Goals
• Evaluate Team Member Engagement During Audio-Only Virtual Communication
• Recognize How Differences in Perspectives May Lead to Disagreement, Misunderstanding, and Conflict
• Preempt Conflict on Your Team By Learning to Bridge Differences and Creating Team Agreements

LESSON THREE

Building Team Member Skills Through Coaching

• Coach Effectively to Build Trust, Relationships, Engagement, and Productivity on Your Team
• Demonstrate the Ability to Apply the Four-Step Coaching Conversation Model in a Work Situation

Facilitate Virtual Meetings

• Evaluate Your Meetings Against Team Member and Stakeholder Needs
• Generate Solutions to Address Issues Specific to Virtual Team Meetings
• Address Common Challenges While Leading a Virtual Meeting
• View “Meeting Culture” and Practices as the Engine That Drives Engagement, Performance, and Results on a Virtual Team
• Create a Vision to Guide Your Own Daily Actions as a Virtual Leader