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2133 - Leading with Emotional Intelligence


Duration: 2 days
Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful relationships.
This course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.


  •  Recognize and Consciously Use Emotional Data to Create and Maintain Productive Workplace Relationships and Team Environments
  •  Manage and Adapt Emotional Behaviors That Impact Leading in a Variety of Work-Based Situations
  •  Integrate Empathy to Promote Strong Relationships
  •  Apply Collaborative, Inclusive, and Creative Communication Practices
  •  Gain Emotional Insights to Understand and Implement Change with Others
  •  Implement Emotionally Intelligent Motivation Skills to Achieve Team Results


Senior managers and leaders who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.


Integrating Emotional Intelligence and Leadership Competencies

 Recognize the Impact Your Emotionally Intelligent Interpersonal Communication Skill Has on Your Colleagues
 Apply Emotionally Intelligent Speaking and Listening Skills to Leading

Achieving Emotionally Intelligent Influence and Inspiration

 Assess Your Personal Credibility Quotient to Authentically Influence Others
 Apply Empathy as a Powerful Influencing Strategy When Coaching
 Analyze Resistance Through the Lens of Emotional Intelligence to Identify Alternative Influencing Approaches
 Categorize Your Present Strengths and Liabilities When Seeking to Inspire Others
 Apply Skills to Inspire Using Emotionally Intelligent Leadership Stories

Encouraging Emotionally Intelligent Collaboration Practices

 Share Effective Approaches for EI Collaboration
 Allow Opportunities to Practice Effective Inquiry Techniques

Managing Change with Emotional Intelligence

 Recognize How Emotions Affect Attitudes Toward Change
 Identify Communication Skills to Help Colleagues Move Beyond Their Resistance to Change

Attaining Healthy Conflict with Emotional Intelligence

 Recognize the Central Role of Relationship Development and Maintenance in Achieving Healthy Conflict
 Apply Strategies for Cultural and Communication Awareness When Leading and Managing Healthy Conflict
 Identify Emotionally Intelligent Leadership Communication Strategies to Create and Maintain Healthy Conflict

Leading Emotionally Intelligent Teams

 Analyze Team Social and Emotional Intelligence
 Assess Stress Levels Within the Team
 Utilize Mindfulness Practices When Whole Teams or Single Team Members Encounter Stress

Demonstrating Your Emotional Intelligence

 Synthesize Emotionally Intelligent Competencies to Address Complex Leadership Challenges and Opportunities
 Allow Opportunities to Practice Effective Inquiry Techniques.






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