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2280 - AMA: Leading Virtual Teams

Overview

Duration: 2 days

Maximize the synergy and productivity of your virtual team.

When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success.

Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team. Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.

Objectives

  • Identify the Competencies Required of a Virtual Leader
  • Analyze How Personality Styles of Both Leaders and Team Members Impact a Virtual Team
  • Assess and Address the Strengths and Weaknesses of Virtual Team Members
  • Recognize the Unique Stages of Team Building for Virtual Teams
  • Strengthen Team Networks for Improved Performance
  • Create Trust and Engagement in a Virtual Environment
  • Identify Both Domestic and Global Cultural Issues
  • Select Appropriate Technology for Specific Types of Tasks
  • Identify and Compare Generational Differences Among Team Members
  • Appraise Team Member Communication in the Absence of Visual Cues (i.e., Body Language and Facial Expression)
  • Describe and Manage the Issues That Affect Communication and Conflict in a Virtual Team
  • Coach Effectively in a Virtual Environment
  • Evaluate How You Conduct All Phases of Virtual Meetings Against Best Practices and Identify Ways to Improve
  • Plan and Facilitate a Successful Virtual Meeting
  • Recognize the Specific Issues and Problems with Virtual Team Meetings and Find Solutions to Them

Content

Defining Your Role as a Virtual Leader
  • Identify Challenges in Leading Virtually
  • Identify Virtual Leadership Competencies
  • Increase Awareness of Your Personality Style and Its Impact on Virtual Leadership
  • Assess Strengths and Weaknesses of the Team Members You Work within the Virtual Environment
Building a Solid Team
  • Recognize the Differences Between the Stages of Building Virtual and Co-located Teams
  • Create and Sustain Trust Among Virtual Team Members
  • Strengthen Team Networks for Improved Performance
  • Recognize Levels of Engagement
  • Increase Engagement in a Virtual Team
Leading Virtual Communication
  • Recognize How Different Technologies Support Virtual Work
  • Appreciate How Generational Difference May Impact the Way People Operate Virtually
  • Assess Team Member Communication in the Absence of Visual Cues (i.e., Body Language and Facial Expressions)
  • Manage Conflict Among Team Members
  • Define Fundamental Culture Differences in Communicating
Building Team Member Skills Through Coaching
  • Explain the Components of the AMA Coaching Model
  • Effectively Use Tools and Techniques to Coach Team Members in a Virtual Environment
Facilitating Virtual Meetings
  • Evaluate Your Meetings Against Best Practices and Identify Ways to Improve Them
  • Recognize the Specific Issues and Problems with Virtual Team Meetings and Find Solutions to Them

Audience

Experienced managers, leaders and project managers who are currently leading virtual teams and are seeking to enhance their overall performance as virtual leaders, as well as those who will be moving into a virtual leadership role in the future.

Prerequisites

While there are no direct pre-requisites, here is a list of benefits realized from this course :
  • Cultivate your virtual leadership presence
  • Strengthen team networks for improved performance
  • Create trust and engagement in a virtual environment
  • Select the appropriate technology for specific types of tasks
  • Take decisive action to manage conflict
  • Leverage generational, cultural and geographical differences to create positive team impact
  • Build a solid foundation to coach and provide feedback virtually
  • Plan and facilitate a successful virtual meeting

Certification

This course is not associated with any Certification.

Schedule

Show Schedule for:




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