2280 - AMA: Leading Virtual Teams

Overview

Duration: 2 days

Maximize the synergy and productivity of your virtual team.

When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success.

Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team. Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.

Objectives

Identify the Competencies Required of a Virtual Leader
Analyze How Personality Styles of Both Leaders and Team Members Impact a Virtual Team
Assess and Address the Strengths and Weaknesses of Virtual Team Members
Recognize the Unique Stages of Team Building for Virtual Teams
Strengthen Team Networks for Improved Performance
Create Trust and Engagement in a Virtual Environment
Identify Both Domestic and Global Cultural Issues
Select Appropriate Technology for Specific Types of Tasks
Identify and Compare Generational Differences Among Team Members
Appraise Team Member Communication in the Absence of Visual Cues (i.e., Body Language and Facial Expression)
Describe and Manage the Issues That Affect Communication and Conflict in a Virtual Team
Coach Effectively in a Virtual Environment
Evaluate How You Conduct All Phases of Virtual Meetings Against Best Practices and Identify Ways to Improve
Plan and Facilitate a Successful Virtual Meeting
Recognize the Specific Issues and Problems with Virtual Team Meetings and Find Solutions to Them

Content

Defining Your Role as a Virtual Leader

Identify Challenges in Leading Virtually
Identify Virtual Leadership Competencies
Increase Awareness of Your Personality Style and Its Impact on Virtual Leadership
Assess Strengths and Weaknesses of the Team Members You Work within the Virtual Environment

Building a Solid Team

Recognize the Differences Between the Stages of Building Virtual and Co-located Teams
Create and Sustain Trust Among Virtual Team Members
Strengthen Team Networks for Improved Performance
Recognize Levels of Engagement
Increase Engagement in a Virtual Team

Leading Virtual Communication

Recognize How Different Technologies Support Virtual Work
Appreciate How Generational Difference May Impact the Way People Operate Virtually
Assess Team Member Communication in the Absence of Visual Cues (i.e., Body Language and Facial Expressions)
Manage Conflict Among Team Members
Define Fundamental Culture Differences in Communicating

Building Team Member Skills Through Coaching

Explain the Components of the AMA Coaching Model
Effectively Use Tools and Techniques to Coach Team Members in a Virtual Environment

Facilitating Virtual Meetings

Evaluate Your Meetings Against Best Practices and Identify Ways to Improve Them
Recognize the Specific Issues and Problems with Virtual Team Meetings and Find Solutions to Them

Audience

Experienced managers, leaders and project managers who are currently leading virtual teams and are seeking to enhance their overall performance as virtual leaders, as well as those who will be moving into a virtual leadership role in the future.

Prerequisites

While there are no direct pre-requisites, here is a list of benefits realized from this course :

Cultivate your virtual leadership presence
Strengthen team networks for improved performance
Create trust and engagement in a virtual environment
Select the appropriate technology for specific types of tasks
Take decisive action to manage conflict
Leverage generational, cultural and geographical differences to create positive team impact
Build a solid foundation to coach and provide feedback virtually
Plan and facilitate a successful virtual meeting

Certification

This course is not associated with any Certification.

Schedule

Show Schedule for:

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