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CT-A+ - CompTIA A+


Duration: 5.0 days

CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.


  • Identifying, using, and connecting hardware components and devices
  • Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS
  • Troubleshoot PC and mobile device issues including application security support
  • Explain types of networks and connections including TCP/IP, WIFI and SOHO
  • Troubleshoot device and network issues
  • Identify and protect against security vulnerabilities for devices and their network connections
  • Install & configure laptops and other mobile devices
  • Compare & contrast cloud computing concepts & set up client-side virtualization
  • Follow best practices for safety, environmental impacts, and communication and professionalism


Module 1: Installing Motherboard and Connectors

  • Review Activity: Cable Types and Connectors
  • Review Activity: Motherboards
  • Video: Explaining Basic Cable Types
  • Review Activity: Legacy Cable Types
  • Module 1: Practice Questions

Module 2: Installing System Devices

  • Video: Installing a Power Supply Unit
  • Review Activity: Power Supplies and Coolin
  • Video: Installing and Configuring Mass Storage Devices
  • Review Activity: Storage Devices
  • Review Activity: System Memory
  • Video: Installing and Upgrading Processors
  • Video: Installing and Configuring Motherboards, CPUs, and Add-on Cards
  • Review Activity: CPUs
  • Module 2: Practice Questions

Module 3: Troubleshooting PC Hardware

  • Video: Applying Best Practice Methodology to Resolve Problems
  • Review Activity: Troubleshooting Methodology
  • Review Activity: BIOS/UEFI
  • Video: Troubleshooting RAID Issues
  • Video: Troubleshooting Problems with Storage Drives and RAID Arrays
  • Review Activity: Power and Disk Issues
  • Video: Troubleshooting Problems with Motherboards, RAM CPU, and Power
  • Video: Troubleshooting Video, Projector, and Display Issues
  • Review Activity: System and Display Issues
  • Module 3: Practice Questions

Module 4: Comparing Local Networking Hardware

  • Review Activity: Network Types
  • Video: Installing and Configuring a Switch
  • Review Activity: Networking Hardware
  • Video: Wiring a Patch Panel
  • Review Activity: Network Cable Types
  • Review Activity: Wireless Networking Types
  • Module 4: Practice Questions

Module 5: Configuring Network Addressing and Internet Connections

  • Review Activity: Internet Connection Types
  • Video: Installing and Configuring a Router
  • Review Activity: Basic TCP/IP Concepts
  • Review Activity: Protocols and Ports
  • Review Activity: Network Configuration Concepts
  • Module 5: Practice Questions

Module 6: Supporting Network Services

  • Review Activity: Services Provided by Networked Hosts
  • Video: Summarizing Network Host Services
  • Review Activity: Internet and Embedded Appliances
  • Video: Testing and Troubleshooting Twisted-Pair Cabling Solutions
  • Review Activity: Networks
  • Module 6: Practice Questions

Module 7: Summarizing Virtualization and Cloud Concepts

  • Review Activity: Client-Side Virtualization
  • Video: Summarizing Cloud-Computing Concepts
  • PBQ: Implementing Client Virtualization and Cloud Computing
  • Review Activity: Cloud Concepts
  • Module 7: Practice and Questions

Module 8: Supporting Mobile Devices

  • Video: Common Mobile Device Accessories
  • Review Activity: Mobile Devices and Peripherals
  • Video: Troubleshooting Common Issues with Mobile Devices
  • Review Activity: Mobile Device Apps
  • Video: Upgrading Laptop System Components
  • Review Activity: Laptop Hardware
  • Video: Troubleshooting Power and Cooling Issues
  • Video: Troubleshooting Display Issues
  • Review Activity: Mobile Device Issues
  • Module 8: Practice and Questions

Module 9: Supporting Print Devices

  • Video: Deploying and Configuring Multifunction Devices/Printers and Settings
  • Video: Installing and Configuring Imaging Devices
  • Review Activity: Printer and Multifunction Devices
  • Video: Maintaining Inkjet Printers
  • Video: Maintaining Laser Printers
  • Review Activity: Print Device Consumables
  • Video: Laser Printer Print Defects
  • Review Activity: Print Device Issues
  • Module 9: Practice Questions

Module 10: Configuring Windows

  • Video: Creating a User Account in Windows 10
  • Review Activity: Windows User Settings
  • Review Activity: Windows System Settings

Module 10: Practice Questions

Module 11: Managing Windows

  • Video: Editing the Windows Registry
  • Video: Creating Custom MMC’s in Windows
  • Review Activity: Management Consoles
  • Video: Using Features and Tools of the Microsoft Windows 10 operating system
  • Review Activity: Performance and Troubleshooting Tools
  • Video: Copying Files and Folders at the Command Prompt
  • Review Activity: Command-line Tools
  • Module 11: Practice Questions

Module 12: Identifying OS Types and Features

  • Video: Common OS Types and Their Purpose
  • Review Activity: OS Types
  • Video: Checking Compatibility for OS Installation or Upgrade
  • Review Activity: Windows Editions
  • Module 12: Practice Questions

Module 13: Supporting Windows

  • Video: Deploying a Windows Image
  • Review Activity: OS Installations and Upgrades
  • Video: Applying Application Installation and Configuration Concepts
  • Review Activity: Applications
  • Video: Troubleshooting Common Windows OS Problems
  • Review Activity: Windows OS Problems
  • Module 13: Practice Question

Module 14: Managing Windows Networking

  • Review Activity: Windows Networking
  • Video: Using the Appropriate Microsoft Command-Line Tool
  • Review Activity: Windows Networking
  • Review Activity: Windows Security Settings
  • Video: Creating Home Folders
  • Review Activity: Windows Shares
  • Module 14: Practice Questions

Module 15: Managing Linux and macOS

  • Video: Supporting Mac Operating Systems
  • Review Activity: Features of Linux
  • Review Activity: Features of macOS
  • Module 15: Practice Questions

Module 16: Configuring SOHO Network Security

  • Review Activity: Attacks, Threats, and Vulnerabilities
  • Review Activity: Wireless Security Protocols
  • Video: Configuring Appropriate Security Settings on SOHO Wireless and Wired Networks
  • Review Activity: SOHO Router Security
  • Review Activity: Security Measures
  • Module 16: Practice Questions

Module 17: Managing Security Settings

  • Review Activity: Workstation Security
  • Review Activity: Browser Security
  • Video: Reducing Malware Effects
  • Review Activity: Workstation Security Issues
  • Module 17: Practice Questions

Module 18: Supporting Mobile Software

  • Video: Troubleshooting Common Mobile OS and Application Issues
  • Review Activity: Mobile OS Security
  • Review Activity: Mobile OS and App Software
  • Review Activity: Mobile OS and App Security
  • Module 18: Practice Questions

Module 19: Using Support and Scripting Tools

  • Review Activity: Remote Access Technologies
  • Video: Implementing Workstation Backup and Recovery Methods
  • Video: Backing Up Data and Settings
  • Review Activity: Backup and Recovery
  • Review Activity: Data Handling Best Practices
  • Video: Identifying the Basics of Scripting
  • Review Activity: Basics of Scripting
  • Module 19: Practice Questions

Module 20: Implementing Operational Procedures

  • Video: Implementing Best Practices with Documentation and Support
  • Systems Information Management
  • Review Activity: Best Practice Documentation
  • Video: Using Proper Communication Techniques and Professionalism
  • Review Activity: Proper Communication Techniques
  • Review Activity: Common Safety and Environmental Procedures
  • Module 20: Practice Questions


As one of the top IT certification for beginners, this course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician.


To ensure your success in this course, you should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. You can obtain this level of skills and knowledge by taking the CompTIA® IT Fundamentals+ (Exam FC0-U61).

Note that the prerequisites for this course might differ significantly from the prerequisites for the CompTIA certification exams.


This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.


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