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ITIL
ITIL
IT Infrastructure Library™ (ITIL®) is the de facto best practice in IT service management. Our ITIL certification training can empower your organization through adoption of IT service management. We offer a full range of courses, from basic awareness and ITIL implementation planning, including ITIL Foundation, which offers an overview of the service lifecycle and service capability modules, to the Expert level of ITIL certification.
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itil4f
ITIL4® Foundation
ITIL4 Foundation provides a practical and flexible basis to support organizations on their journey into the new world of digital transformat ...
itil4-mp-transit
ITIL® Managing Professional Transition (Based on ITIL4)
Make the move from ITIL V3 to ITIL 4 with this ITIL 4 Managing Professional (MP) Transition course. This course covers key concepts covered ...
itilcds
ITIL® Create, Deliver and Support
ITIL 4 CDS helps users establish an ongoing and seamlessly integrated process for creating, delivering, and supporting IT services.
itildpi
ITIL® Direct, Plan and Improve - Based on ITIL4
ITIL DPI offers a series of terms, tools, and best practices for healthy IT governance, including methods for organizational change manageme ...
itil4-hvit
High Velocity IT (based on ITIL4)
ITIL High-Velocity IT (HVIT) is a module that offers a number of tools and best practices to help maximize cost-effectiveness, efficiency, ...
itil4-dsv
ITIL4 Drive Stakeholder Value (based on ITIL4)
The ITIL DSV module offers a number of tools and techniques for stakeholder value optimization, with a particular focus on customer and user ...
2976g
ITIL® Awareness
ITIL® Awareness
itilpa
ITIL® Problem Analyst
ITIL® Problem Analyst
itilosa
ITIL® Service Capability: Operational Support and Analysis
ITILOSA - ITIL® Service Capability: Operational Support and Analysis
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