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2280 - Leading Virtual Teams

Duration: 3.0 days
When it comes to the success of a virtual team, the buck stops with the team leader. If managed effectively, virtual teams can increase productivity, help meet organizational goals and improve quality of work. But there are a host of unique challenges that can hurt their success. Get ready to discover a proven process and framework to develop the competencies of a virtual leader, and strengthen and enhance the productivity of your virtual team. Learn to leverage the advantages of a virtual team while building trust and making authentic connections with team members. You will then apply and reinforce the learning through case studies, team discussions and other activities led by your expert course leader.

  • Cultivate your virtual leadership presence
  • Strengthen team networks for improved performance
  • Create trust and engagement in a virtual environment
  • Select the appropriate technology for specific types of tasks
  • Take decisive action to manage conflict
  • Leverage generational, cultural and geographical differences to create positive team impact
  • Build a solid foundation to coach and provide feedback virtually
  • Plan and facilitate a successful virtual meeting

LESSON ONE

Define Your Role as a Virtual Leader

  • Discuss Challenges Unique to Virtual Leaders
  • Assess Virtual Leadership Competencies
  • Understand Your Personality Style and Its Impact on Others and Your Work as a Virtual Leader

Build the Virtual Team

  • Describe the Experience of Virtual Team Members
  • Discover What Team Members Need Most in Order to Be High Functioning and Performing
  • Recognize the Unique Differences Between the Stages of Building a Virtual vs. Co-located Team
  • Create and Sustain Trust on a Virtual Team
  • Assess the Strengths and Weaknesses of the Team Members You Work with in the Virtual Environment

LESSON TWO

Lead Virtual Communications

  • Select Appropriate Technology for Communication Goals
  • Evaluate Team Member Engagement During Audio-Only Virtual Communication
  • Recognize How Differences in Perspectives May Lead to Disagreement, Misunderstanding, and Conflict
  • Preempt Conflict on Your Team By Learning to Bridge Differences and Creating Team Agreements

LESSON THREE

Building Team Member Skills Through Coaching

  • Coach Effectively to Build Trust, Relationships, Engagement, and Productivity on Your Team
  • Demonstrate the Ability to Apply the Four-Step Coaching Conversation Model in a Work Situation

Facilitate Virtual Meetings

  • Evaluate Your Meetings Against Team Member and Stakeholder Needs
  • Generate Solutions to Address Issues Specific to Virtual Team Meetings
  • Address Common Challenges While Leading a Virtual Meeting
  • View “Meeting Culture” and Practices as the Engine That Drives Engagement, Performance, and Results on a Virtual Team
  • Create a Vision to Guide Your Own Daily Actions as a Virtual Leader

Experienced managers, leaders and project managers who are currently leading virtual teams and are seeking to enhance their overall performance as virtual leaders, as well as those who will be moving into a virtual leadership role in the future.

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