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ITIL


The IT Infrastructure Library (ITIL) is a library comprising a framework on best practices within the IT industry. ITIL was built to support and deliver on your organisation’s tailored IT objectives. With the dawn of the Industrial Revolution and the birth of new technologies such as the Internet of Things (IoT), Machine Learning and Artificial Intelligence there is a pressing demand for businesses to execute digital transformations. ITIL can help you navigate your digitisation process. Trainocate Malaysia is offering training and certification in modules such as, High Velocity IT; Deliver and Support; Direct, Plan and Improve; ITIL Lifecycle: Service Design; Managing Across The Lifecycle, and others. Explore our ITIL catalog to begin your digital transformation journey.





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ITIL4® Foundation
ITIL4 Foundation provides a practical and flexible basis to support organizations on their journey into the new world of digital transformat ...
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ITIL® Managing Professional Transition (Based on ITIL4)
Make the move from ITIL V3 to ITIL 4 with this ITIL 4 Managing Professional (MP) Transition course. This course covers key concepts covered ...
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ITIL® Create, Deliver and Support
ITIL 4 CDS helps users establish an ongoing and seamlessly integrated process for creating, delivering, and supporting IT services.
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ITIL® Direct, Plan and Improve - Based on ITIL4
ITIL DPI offers a series of terms, tools, and best practices for healthy IT governance, including methods for organizational change manageme ...
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High Velocity IT (based on ITIL4)
ITIL High-Velocity IT (HVIT) is a module that offers a number of tools and best practices to help maximize cost-effectiveness, efficiency, ...
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ITIL4 Drive Stakeholder Value (based on ITIL4)
The ITIL DSV module offers a number of tools and techniques for stakeholder value optimization, with a particular focus on customer and user ...
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ITIL® Awareness
ITIL® Awareness
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ITIL® Problem Analyst
ITIL® Problem Analyst
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ITIL® Service Capability: Operational Support and Analysis
ITILOSA - ITIL® Service Capability: Operational Support and Analysis