The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5-day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources, and tools needed to perform routine adds, moves, and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution.
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