The Voices of Effective Leaders – Past and Present
- Describe typical situations requiring specific leadership communication skills and assess how well you use the language of leadership in these situations
- Identify five traits of effective leadership communication and assess how well you demonstrate those traits
Finding Your Leadership Voice
- Learn the two components of a leader’s voice
- Describe several leadership communication styles and describe your dominant style
Crafting Compelling Messages That Inspire Action and Produce Results
- Pinpoint the desired results of your leadership message by using a results matrix
- Shape your leadership message
Setting the Stage for Powerful Communication
- Pick the right forum for leadership communications and create a winning setting for your key messages
- Overcome stage fright and communication anxiety
Taking the Lead
- Generate presence and charisma that command respect
- Send clear messages that maximize audience understanding
Setting the Direction You Want Others to Travel
- Communicate a clear mission and inspire vision and values
- Delegate authority in ways that prompt others to take responsibility
Influencing and Inspiring Others into Action
- Identify the factors that demotivate
- Light a fire in the hearts of others
Coaching, Counseling and Mentoring for Improved Performance
- Stimulate and guide authentic coaching, counseling and mentoring sessions
Addressing Tough and Touchy Topics in Ways That Defuse Tension
- Handle conflict and hostile disputes