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WS1SUEM21 - VMware Workspace ONE: Skills for UEM [21.x]


Duration: 3.0 days
In this three-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with VMware Workspace ONE®. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the three days, you will have the foundational knowledge for effectively implementing VMware Workspace ONE® UEM.


By the end of the course, you should be able to meet the following objectives:
  • Explain the general features and functionality enabled with Workspace ONE UEM 
  • Summarize essential Workspace ONE administrative functions
  • Summarize and implement common Workspace ONE integrations 
  • Explain the integration of Workspace ONE UEM with directory services 
  • Explain and deploy Workspace ONE edge services 
  • Onboard device endpoints into Workspace ONE UEM 
  • Securely deploy configurations to UEM managed devices 
  • Maintain environment and device fleet health 
  • Deploy applications to UEM managed devices 
  • Analyze a Workspace ONE UEM deployment


Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants


1 Course Introduction
  • Introductions and course logistics 
  • Course objectives

2 Platform Architecture
  • Summarize the features and functionality of Workspace ONE UEM
  • Outline the benefits of leveraging Workspace ONE UEM 
  • Recognize the core and productivity components that make up the Workspace ONE UEM platform

3 Administration
  • Explain the features and functions of Workspace ONE Hub Services 
  • Summarize hierarchical management structure 
  • Navigate and customize the Workspace ONE UEM console 
  • Outline account options and permissions

4 Enterprise Integrations
  • Outline the process and needs to integrate with directory services 
  • Explain certificate authentication and practical implementation with Workspace ONE 
  • Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console

5 Onboarding
  • Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management 
  • Outline the steps for setting up autodiscovery in the Workspace ONE UEM console 
  • Enroll an endpoint via the Workspace ONE Intelligent Hub app 
  • Summarize platform onboarding options

6 Managing Endpoints
  • Explain the differences between device and user profiles 
  • Describe policy management options for Windows 10 and macOS

7 Alternative Management Methods
  • Describe the function and benefits of device staging 
  • Configure product provisioning in the Workspace ONE UEM console
  • Understand the benefits of deploying a Workspace ONE Launcher configuration to Android devices

8 Applications
  • Describe the features, benefits, and capabilities of application management in Workspace ONE UEM 
  • Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
  • Describe the benefits of using Apple Business Manager Content integration 
  • Describe the benefits of using server-to-client software distribution 
  • List the functions and benefits of the Workspace ONE Software Development Kit (SDK)

9 Device Email
  • Outline email clients supported by Workspace ONE UEM 
  • Configure an Exchange Active Sync (EAS) profile in the Workspace ONE UEM console Configure Workspace ONE® Boxer settings 
  • Summarize the available email infrastructure integration models and describe their workflows

10 Content Sharing
  • Describe the benefits of using Content Gateway and the Content Gateway workflows 
  • Describe the benefits of integrating content repositories with Workspace ONE UEM 
  • Configure a repository in the Workspace ONE UEM console

11 Maintenance
  • Identify console tools that support maintenance 
  • Analyze how to implement compliance policies to protect environmental security 
  • Outline features and functions enabled by Workspace ONE Assist

12 Intelligence and Automation
  • Outline the functionality enabled by Workspace ONE Intelligence 
  • Summarize and deploy automation 
  • Describe the functions and benefits of using compliance policies 
  • Explain the use-case for Freestyle Orchestrator and understand Freestyle Workflows 
  • Outline the capabilities of sensors and scripts and the steps for creating them


This course has no prerequisites.



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