VATSWS67 - VMware vSphere: Advanced Troubleshooting Workshop [V6.7]

This five-day, intensive hands-on training workshop provides you with advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6.7 environment. This workshop is aimed at experienced system administrators and introduces methods and skills that use management command-line interfaces (CLIs) and VMware vSphere® ClientTM. This workshop focuses on investigating and resolving problems, analyzing log files to help you recognize log file entries that identify root causes, and configuring specific key vSphere features.

Duration: 5.0 days

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By the end of the course, you should be able to meet the following objectives:
  • Use the command-line interface, log files, and vSphere Client to diagnose and resolve problems in the vSphere environment 
  • Practice Linux commands that aid in the troubleshooting process 
  • Analyze vSphere log files and determine the root cause of specific problems 
  • Troubleshoot storage problems and apply the appropriate resolution to these problems 
  • Troubleshoot and resolve networking problems 
  • Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems 
  • Identify VMware ESXi™ host and VMware vCenter Server® problems, analyze failure scenarios or misconfigurations, and rectify them • Troubleshoot performance problems with vSphere components and apply mitigations 
  • Configure and manage the vSphere infrastructure to improve availability and operational stability


1 Course Introduction
  • Introductions and course logistics 
  • Course objectives

2 Troubleshooting Tools
  • Identify the tools available for troubleshooting a vSphere environment 
  • Explain the purpose of commonly used vSphere log files 
  • Use Linux commands that will assist you with troubleshooting vSphere 
  • Use the vim-cmd tool to manage hosts and virtual machines

3 Storage Troubleshooting
  • Review the vSphere storage architecture and functionality necessary to troubleshoot storage problems 
  • Use ESXi and Linux commands to troubleshoot storage problems 
  • Analyze log file entries to identify the root cause of storage problems 
  • Investigate ESXi disk and storage issues 
  • Troubleshoot virtual machine snapshots 
  • Troubleshoot storage performance problems
  • Troubleshoot storage all paths down and permanent device loss conditions 
  • Troubleshoot problems due to file locking on the ESXi host 
  • Configuration task: Configure iSCSI multi-pathing

4 Network Troubleshooting
  • Review vSphere virtual switch architecture and functionality necessary to troubleshoot networking problems 
  • Use ESXi and Linux commands to troubleshoot networking problems 
  • Analyze log file entries to identify the root cause of networking problems 
  • Recover from a management network failure
  • Troubleshoot VMware vSphere® vMotion® migration problems 
  • Configuration task: Modify network card options and drivers 
  • Configuration task: Migrate networking from a standard switch to a distributed switch 
  • Monitor the behavior of NIC teaming failover and load balancing 
  •  Use the command line to isolate and resolve networking failures

5 System Troubleshooting
  • Review virtual infrastructure architecture and functionality necessary to troubleshoot ESXi and vCenter Server problems 
  • Analyze log file entries to identify the root cause of virtual infrastructure problems 
  • Use the command line to manage and troubleshoot the vSphere virtual infrastructure 
  • Analyze virtual machine CPU performance 
  • Troubleshoot ESXi host connection problems 
  • Troubleshoot virtual machine power-on failures 
  • Troubleshoot vCenter Server connection problems 
  • Restart ESXi management agents and VMware vCenter® Server Appliance™ services from the command line 
  • Perform a file-based backup of vCenter Server Appliance 
  • Resolve Solution User certificate problems


  • Senior system administrators, experienced system administrators 
  • Senior system integrators, experienced system integrators


This course requires completion of one of the following prerequisites:
  • VMware Certified Professional 6.5 – Data Center Virtualization (VCP6.5-DCV) 
  • VMware vSphere: Install, Configure, Manage [V6.7] (with two years production experience) 
  • VMware vSphere: Optimize and Scale [V6.7] 
  • VMware vSphere: Troubleshooting Workshop [V6.7] 
  • VMware vSphere: Fast Track [V6.7] 
  • Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience in working with a command-line interface is highly recommended, as is completion of VMware vSphere: Optimize and Scale [V6.7].



Course Benefits

  • Career growth
  • Broad Career opportunities
  • Worldwide recognition from leaders
  • Up-to Date technical skills
  • Popular Certification Badges

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