Module 1: Product and Architecture Fundamentals
Introduction to Cloud Email Gateway Protection
This module provides a comprehensive overview of the solution, explaining its purpose, scope, and role in enterprise email security. Students will learn why email remains the most exploited attack vector and how TrendAI Vision One™ addresses these challenges. The session introduces key benefits such as advanced threat prevention, compliance support, and integration with the broader TrendAI Vision One™ ecosystem.
By the end of this module, learners will understand the strategic importance of deploying a gatewaylevel defense in modern organizations.
High -Level Architecture and Components
Here, participants explore the architecture of Cloud Email Gateway Protection in detail. The module covers system components, data flow, and integration points with email servers and TrendAI Vision One™ services.
Students will learn how these components work together to deliver layered protection against phishing, ransomware, and BEC attacks. The discussion includes scalability considerations for enterprise environments and best practices for maintaining high availability and performance.
Module 2: Deployment and Initial Configuration
Getting Started with Provisioning and Setup
This module guides learners through the initial deployment process, including provisioning the service, configuring basic settings, and validating connectivity. Emphasis is placed on secure deployment practices to minimize risk during implementation.
Students will also learn how to integrate the solution with existing email infrastructure, ensuring seamless protection without disrupting business operations.
Dashboard Navigation and Customization
Participants will gain hands-on experience navigating the Cloud Email Gateway dashboard. The module explains how to customize views, interpret key metrics, and configure alerts for proactive threat management.
Students will learn to leverage dashboard insights for real-time monitoring and decision-making, ensuring that administrators can quickly identify and respond to emerging threats.
Module 3: Policy Management and Threat Mitigation
Inbound and Outbound Protection Policies
This module focuses on configuring policies to secure both incoming and outgoing email traffic. Students will learn to apply anti-phishing, antispam, and malware filtering techniques to prevent compromise and data leakage. The session includes practical exercises on setting thresholds, managing exceptions, and aligning policies with organizational compliance requirements.
Quarantine Management and Message Review
Learners will explore the quarantine process in depth, including reviewing, releasing, and reporting quarantined messages. The module emphasizes balancing security with business continuity, ensuring that legitimate communications are not unnecessarily delayed.
Students will also learn how to configure quarantine notifications and manage user access to quarantined items.
Module 4: Monitoring, Reporting, and Administration
Logs and Reporting for Compliance and Auditing
This module teaches participants how to generate and interpret detailed logs and reports. Students will learn to identify trends, detect anomalies, and produce compliance-ready documentation for audits.
The session covers best practices for leveraging reporting tools to enhance visibility and support strategic decision-making.
Advanced Administration and Role -Based Access Control
The final module covers advanced administrative tasks, including user management, role-based access control, and system maintenance.
Students will learn how to delegate responsibilities securely, maintain operational efficiency, and ensure continuous protection. The module also introduces troubleshooting techniques for resolvingcomplex email delivery and security issues.