Observability

SPLK-ISITSI : Implementing Splunk IT Service Intelligence

Course Duration

4 Days

Delivery

ILT VILT

Overview

Overview Course Curriculum Training Schedule Exam & Certification FAQs

This 18-hour course is designed for administrator users who will implement Splunk IT Service Intelligence for analysts to use. The first day includes the day of content from Using Splunk IT Service Intelligence.

What You'll Learn

IT Service Intelligence analyst user training
Designing, implementing Services and Searches
Defining and Adding Entities
Defining Service Templates, and User Access
Using Predictive Analytics
Creating and Defining Correlation Searches and Event Aggregation

Who Should Attend

Splunk Administrator
Developer
User
Knowledge Manager
Architect

Prerequisites

To be successful, students should have a working understanding of the following courses:

Either these completed Certification Paths

Splunk Enterprise System Administration
Splunk Enterprise Data Administration

Or These Courses

What is Splunk?
Intro to Splunk
Using Fields
Visualizations
Introduction to Knowledge Objects
Creating Knowledge Objects
Creating Field Extraction

Learning Journey

Coming Soon...

Using ITSI Modules 1-5

1 – Monitoring Services with Service Analyzers
2 – Monitoring Entities with Infrastructure Overview
3 – Visualizing Services with Glass Tables
4 – Investigating Issues with Deep Dives
5 – Managing Alerts and Episodes

Module 1 – Designing Services

Plan ITSI services
Design service KPI properties
Identify entity-oriented KPIs
Identify dependencies between services

Module 2 – Data Audit and Base Searches

Analyze a data environment
Identify necessary data sources for KPIs
Plan data intake for IT Service Intelligence configuration
Implement base searches to support service design

Module 3 – Access Control

Identify ITSI roles and capabilities
Describe service level roles and team ownership
Control access to ITSI views

Module 4 – Implementing Services

Use a service design to implement services in ITSI
Create KPIs using base searches
Configure basic KPI settings for calculation and aggregation
Configure KPI lag and backfill
Set KPI importance
Calculate service health score

Module 5 – Entities

Define entities and entity types
Creating and importing entities
Creating a service using pre-built KPIs
Associate entities with an existing service
Delete or retire entities
Define and use pseudo entities
Monitoring entities

Module 6 – Templates and Dependencies

Define service template use cases
Create service templates
Create new services from templates
Create dependencies between services

Module 7 – Thresholds and Time Policies

Configure KPI thresholds
Use aggregate and entity-level thresholds
Use static and adaptive thresholds
Apply time policies to thresholds
Create custom threshold templates

Module 8 – Anomaly Detection and Predictive Analytics

Define anomaly detection
Define predictive analytics
Configure anomaly detection for KPIs
Configure predictive analytics for services

Module 9 – Correlation Searches and Multi-KPI Alerts

Define new correlation searches
Define Multi-KPI alerts
Manage notable event storage

Module 10 – Aggregation Policies

Define aggregation policy capabilities
Modify the default aggregation policy
Understand Smart Mode
Create new aggregation policies
Use aggregation policies to automate notable event response

Frequently Asked Questions (FAQs)

Why get Splunk certified?

Splunk certifications validate your expertise in data analytics and your proficiency in using the Splunk platform.
These certifications demonstrate your ability to leverage Splunk's powerful tools for data collection, analysis, and visualization, making you a valuable asset to organizations seeking to gain actionable insights from their data.
Splunk-certified professionals are in high demand across various industries, including IT, security, and business analytics.
What to expect for the examination?

Splunk offers a variety of certification exams at different levels, covering various domains and products within the Splunk platform.
Exams typically consist of multiple-choice and scenario-based questions that assess your knowledge and skills in using Splunk to solve real-world problems.
Note: Certification requirements and policies may be updated by Splunk from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.
How long is Splunk certification valid for?

All Splunk certifications are valid for three years from the date of passing the highest-level certification exam.
To maintain your certification, you will need to recertify before it expires. You have three options for recertification:
- Pursue a higher-level certification (including any required prerequisite courses), in which case your lower-level certifications would also be renewed on the date of passing the next-level certification exam.
- Retake a certification exam within the final year of their recertification window to renew their certifications at that level (and any applicable downstream certifications).
- Complete continuing education courses at any point in the three year recertification window beginning the date of badge issuance.
Note: Certification requirements and policies may be updated by Splunk from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.
Why take this course with Trainocate?

Here’s what sets us apart:
- Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 16 countries (and counting!).
- Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.
- Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.
- Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.
- Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.
- Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

Keep Exploring

Course Curriculum

Training Schedule

Exam & Certification

FAQs

Frequently Asked Questions

Improve yourself and your career by taking this course.

Enroll Now

More Courses By Splunk

Browse All Courses

Ready to Take Your Business from Great to Awesome?

Level-up by partnering with Trainocate. Get in touch today.

Name

Phone

I'm inquiring for

Myself
Company

Inquiry Details

By providing your contact details, you agree to our Privacy Policy.