1. Course introduction
2. Data perspectives and use
3. Tracking data in IBM Business Process Manager
- Exercise: Creating tracking groups in a business process definition
4. Implementing key performance indicators (KPIs) and service-level agreements (SLAs)
- Exercise: Implementing a key performance indicator (KPI) and service-level agreement (SLA)
5. Creating ad hoc reports
- Exercise: Creating an ad hoc report in the Process Portal
6. Custom reports and dashboards
- Exercise: Creating a dashboard
7. Defining ad hoc activities and use of the REST API
- Exercise: Creating an ad hoc activity and exploring REST APIs
8. Adding localization
- Exercise: Localizing a coach
9. Creating responsive coaches for mobile devices and desktop browsers
- Exercise: Creating a responsive coach
10. Designing complex process applications
11. Advanced routing
- Exercise: Implementing the ""four eyes"" policy
12. Managing complex tasks and process interactions
- Exercise: Building a cancellation pattern
13. Implementing a multi-instance loop
- Exercise: Implementing a multi-instance loop
14. Integrating with external systems
- Exercise: Building web service connections
15. Course summary