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Overview

IBM Agile Service Manager provides operations teams with complete up-to-date visibility and control over dynamic infrastructure and services. Agile Service Manager lets you query a specific networked resource, and then presents a configurable topology view of it within its ecosystem of relationships and states, both in real time and within a definable time window. 

Agile Service Manager delivers a working understanding of what you have in your environment, how the environment relates to itself, and how the environment has changed over time.

In this three-day course, you learn how to load and view topology data, customize the user interface, integrate Agile Service Manager with IBM Watson AIOps Event Manager, interact with the API, and merge topologies from different sources.

For information about other related courses, visit the IBM Training website:

http://www.ibm.com/training 
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What You'll Learn

After completing this course, you should be able to: 

  • Describe Agile Service Manager's function and features
  • Understand Agile Service Manager architecture and data flow
  • Work with the Topology Viewer
  • View topology history
  • Create a defined topology
  • Describe the function and features of Observer microservices
  • Understand the syntax of a topology file
  • Work with Observers
  • Understand the difference between bulk jobs and listen jobs
  • Use Agile Service Manager to model non-IT data
  • Integrate with Event Manager/OMNIbus
  • Interact with the Agile Service Manager APIs
  • Identify single points of failure in a topology with Agile Service Manager
  • Describe Agile Service Manager on OpenShift Container Platform architecture 
  • Create merge rules
  • Customize resource and relationship visualizations
  • Customize icons
  • Create JavaScript right-click tools
  • Import and export user interface customizations

Who Should Attend

Administrators
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Prerequisites

Before taking this course, you should have the following skills:

  • Basic Linux administration skills
  • Working knowledge of JavaScript

Learning Journey

Coming Soon...

  • Introduction to Agile Service Manager
  • User interface and Observers
  • More Observers and modelling
  • Probes, gateways, and REST APIs
  • Specific REST APIs and ASM on OpenShift
  • Merging data and customizing the user interface
  • More customizations and how to import/export them

Frequently Asked Questions (FAQs)

  • Why get IBM certified?

    IBM certifications validate your skills and expertise in a wide range of technologies, including hybrid cloud, data & AI, security, IT infrastructure, and business applications.

    These certifications are globally recognized and can help you advance your career, increase your earning potential, and demonstrate your commitment to professional development.

    IBM-certified professionals are in high demand, making them valuable assets to any organization seeking to leverage IBM's innovative solutions.

  • What to expect for the examination?

    IBM offers a variety of certification exams at different levels (Basic, Intermediate, and Advanced) covering various technologies and job roles.

    Exams typically consist of multiple-choice questions and may include scenario-based questions that assess your ability to apply your knowledge in real-world situations.

    Note: Certification requirements and policies may be updated by IBM from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • How long is IBM certification valid for?

    The validity period of IBM certifications varies. Some certifications, particularly those focused on specific product versions or technologies, may have expiration dates.

    However, many IBM certifications, especially those focused on broader skills or newer technologies, do not have an expiration date.

    Note: Certification requirements and policies may be updated by IBM from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • Why take this course with Trainocate?

    Here’s what sets us apart:

    - Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 16 countries (and counting!).

    - Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

    - Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.

    - Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.

    - Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.

    - Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

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