1. Build and deploy a solution
- Build a solution
- Deploy a solution
- Test a solution
- Manage roles
- Redeploy a solution
2. Create properties and document classes
- Create case properties
- Create task properties
- Create a business object
- Create document classes
3. Create roles and in-baskets
- Create roles
- Create in-baskets
4. Create tasks
- Create a to-do task
- Create a container task
- Add the to-do list widget to the Case Details page
5. Create a step map
- Open a task in Step Designer
- Create a step map
- Add a workgroup to a step map
- Add an attachment to a step map
6. Use preconditions and sets
- Organize tasks with preconditions
- Organize tasks with inclusive sets
- Organize tasks with exclusive sets
7. Automate case packaging
- Open a task in Process Designer
- Add a component step to a task
- Use a component step to package a case
8. Add case stages
- Add case stages to a solution
- Use a system step to perform a case stage operation
- Use a case stage as a task precondition
9. Solution design principles
- Describe solution design principles