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This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks.

If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.
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What You'll Learn

  • Describe the users of IBM Case Manager
  • Identify components of IBM Case Manager
  • Create and process a case
  • Search for a case
  • Review a case
  • Add annotations and comments to a case
  • Split a case
  • Explore and identify the structure of a solution
  • Add a custom task
  • Add a quick task
  • Identify IBM Case Manager integration options

Who Should Attend

This course is for solution architects, solution designers, administrators, product managers, or anyone who needs to learn the essentials of IBM Case Manager.
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Prerequisites

None

Learning Journey

Coming Soon...

1. Introduction to IBM Case Manager

  • Describe the uses of IBM Case Manager
  • Identify components of IBM Case Manager
2. Create and process a case

  • Identify a case
  • List the components of a case type
  • Describe the IBM Case Manager Client
  • Add a case and process a work item

3. Review a case

  • Search for a case
  • Review a case
  • Add annotations and comments to a case
  • Split a case

4. Structure of a solution

  • Describe IBM Case Manager solutions and their assets
  • Identify IBM Case Manager environments
  • Explore the IBM Case Manager Builder Step Designer

5. Add runtime tasks

  • Add a custom task
  • Add a quick task

6. IBM Case Manager integration options

  • Identify IBM Case Manager integration options

Frequently Asked Questions (FAQs)

  • Why get IBM certified?

    IBM certifications validate your skills and expertise in a wide range of technologies, including hybrid cloud, data & AI, security, IT infrastructure, and business applications.

    These certifications are globally recognized and can help you advance your career, increase your earning potential, and demonstrate your commitment to professional development.

    IBM-certified professionals are in high demand, making them valuable assets to any organization seeking to leverage IBM's innovative solutions.

  • What to expect for the examination?

    IBM offers a variety of certification exams at different levels (Basic, Intermediate, and Advanced) covering various technologies and job roles.

    Exams typically consist of multiple-choice questions and may include scenario-based questions that assess your ability to apply your knowledge in real-world situations.

    Note: Certification requirements and policies may be updated by IBM from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • How long is IBM certification valid for?

    The validity period of IBM certifications varies. Some certifications, particularly those focused on specific product versions or technologies, may have expiration dates.

    However, many IBM certifications, especially those focused on broader skills or newer technologies, do not have an expiration date.

    Note: Certification requirements and policies may be updated by IBM from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • Why take this course with Trainocate?

    Here’s what sets us apart:

    - Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 16 countries (and counting!).

    - Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

    - Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.

    - Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.

    - Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.

    - Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

Keep Exploring

Course Curriculum

Course Curriculum

Training Schedule

Training Schedule

Exam & Certification

Exam & Certification

FAQs

Frequently Asked Questions

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