A Workflow System Administrator is responsible for day-to-day operations of a production IBM Case Foundation workflow application.
A Workflow System Administrator is typically required to help workflow participants to do the following tasks:
- Locate work and complete workflows.
- Respond to management decisions that require changes to work items.
- Gather information about workflow activity to help management make business decisions.
A Workflow Author is responsible for planning, designing, developing, and testing a workflow application within a development environment.