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C110042G - Understanding the Importance of Reliability and Resiliency for Services


Duration: 1.0 day

The Understanding the Importance of Reliability and Resiliency for Services module covers how reliability and resiliency are major considerations when building a system or service. The module also covers and how to incorporate these considerations into the build plan using key architectural patterns.


  • Understand reliability concepts
  • Understand resiliency concepts
  • Learn how to use IBM Cloud Regions and Availability Zones
  • Build a Reliable Service on IBM Cloud


This course is intended for learners who are pursuing professional-level site reliability engineer certification on IBM Cloud.


Module Introduction

  • Topic 1: Reliability Overview
  • Topic 2: Resiliency Overview
  • Topic 3: IBM Cloud Region and IBM Cloud Availability Zone
  • Topic 4: Build a Reliable Service on IBM Cloud

Module Summary


Before starting this curriculum, the target audience should understand:

  • System Thinking
  • DevOps practices
  • Cloud Architecture
  • Software engineering principles
  • System administration
  • Network and OSI model
  • Networking and security practices for IBM Cloud
  • Incident management
  • Root cause analysis

The target audience should also be able to:

  • Proficiently write code
  • Create run books as a reference
  • Make system components serviceable
  • Interpret data and statistics to determine actions
  • Use LogDNA, SysDig, Grafana, Prometheus, Kibana
  • Interpret schematics
  • Drive incidents to resolution
  • Remediate underlying sources of unreliability
  • Create and configure VMs
  • Create and configure Containers on IBM Kubernetes Service (IKS)/Red Hat OpenShift Kubernetes Services (ROKS)
  • Create and configure Containers using OpenShift
  • Create and configure Serverless applications
  • Configure for high availability and scalability



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