C110036G - Managing Performance on IBM Cloud

The Managing Performance on IBM Cloud module provides an understanding of the principles of cloud service management and operations. This includes using the five principles of Service Management, the golden signal for tracking service health and performance as well as monitoring performance metrics for a network service with tools such as IBM Cloud Pak, Prometheus and Grafana.

Duration: 1.0 day

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  • Learn the five principles of service management
  • Understand key performance metrics for network services
  • Learn about using golden signals for tracking service health and performance
  • Learn about monitoring tools that enable root cause analysis


Module Introduction

  • Topic 1: Five Principles of Service Management
  • Topic 2: Performance Metrics for a Network Service
  • Topic 3: Golden Signals for Tracking Service Health and Performance
  • Topic 4: Monitoring Tools to Find the Root Cause

Module Summary


This course is intended for learners who are pursuing professional-level site reliability engineer certification on IBM Cloud.


Before starting this curriculum, the target audience should understand:

  • System Thinking
  • DevOps practices
  • Cloud Architecture
  • Software engineering principles
  • System administration
  • Network and OSI model
  • Networking and security practices for IBM Cloud
  • Incident management
  • Root cause analysis

The target audience should also be able to:

  • Proficiently write code
  • Create run books as a reference
  • Make system components serviceable
  • Interpret data and statistics to determine actions
  • Use LogDNA, SysDig, Grafana, Prometheus, Kibana
  • Interpret schematics
  • Drive incidents to resolution
  • Remediate underlying sources of unreliability
  • Create and configure VMs
  • Create and configure Containers on IBM Kubernetes Service (IKS)/Red Hat OpenShift Kubernetes Services (ROKS)
  • Create and configure Containers using OpenShift
  • Create and configure Serverless applications
  • Configure for high availability and scalability



Course Benefits

  • Career growth
  • Broad Career opportunities
  • Worldwide recognition from leaders
  • Up-to Date technical skills
  • Popular Certification Badges
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