C110004G - Lab Exercise: Incident Analysis and Developing a Balanced Action Plan to Mitigate

Overview

Duration: 1 day

This lab enables you to apply knowledge learned in the Identifying Root Causes for Past Incidents module.

This course is intended for learners who are pursuing professional-level site reliability engineer certification on IBM Cloud.

Topic 1: Identifying Root Causes for Past Incidents and Developing a Balanced Action Plan to Mitigate Future Incidents

Before starting this curriculum, the target audience should understand:

The target audience should also be able to:

Proficiently write code
Create run books as a reference
Make system components serviceable
Interpret data and statistics to determine actions
Use LogDNA, SysDig, Grafana, Prometheus, Kibana
Interpret schematics
Drive incidents to resolution
Remediate underlying sources of unreliability
Create and configure VMs
Create and configure Containers on IBM Kubernetes Service (IKS)/Red Hat OpenShift Kubernetes Services (ROKS)
Create and configure Containers using OpenShift
Create and configure Serverless applications
Configure for high availability and scalability