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C110003G - Incident Analysis and Developing a Balanced Action Plan to Mitigate

The Incident Analysis and Developing a Balanced Action Plan to Mitigate module covers how to identify contributing factors for past incidents. The module discusses how to develop a balanced action plan to mitigate these issues to prevent them from reoccurring in the future.

Duration: 1.0 day

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Objectives

Identify root causes and contributing factors of common cloud adoption problem
Understand the components of a balanced action plan
Describe the notion of prioritizing actions that reduce technical debt
Learn the top strategies used by SREs to improve reliability across the Software Development Life Cycle (SDLC)

Content

Module Introduction

Topic 1: How to Identify the Contributing Factors of a Problem Resulting from Cloud Adoption
Topic 2: Identify the Components for a Balanced Action Plan
Topic 3: Describe the Prioritization of Actions Towards the Reduction of Technical Debt
Topic 4: Enumerate the Strategies to Improve Reliability Across the Entire SDLC

Module Summary

Audience

This course is intended for learners who are pursuing professional-level site reliability engineer certification on IBM Cloud.

Prerequisites

Before starting this curriculum, the target audience should understand:

System Thinking
DevOps practices
Cloud Architecture
Software engineering principles
System administration
Network and OSI model
Networking and security practices for IBM Cloud
Incident management
Root cause analysis

The target audience should also be able to:

Proficiently write code
Create run books as a reference
Make system components serviceable
Interpret data and statistics to determine actions
Use LogDNA, SysDig, Grafana, Prometheus, Kibana
Interpret schematics
Drive incidents to resolution
Remediate underlying sources of unreliability
Create and configure VMs
Create and configure Containers on IBM Kubernetes Service (IKS)/Red Hat OpenShift Kubernetes Services (ROKS)
Create and configure Containers using OpenShift
Create and configure Serverless applications
Configure for high availability and scalability

Certification

Course Benefits

Career growth
Broad Career opportunities
Worldwide recognition from leaders
Up-to Date technical skills
Popular Certification Badges

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