The Understanding Cisco Collaboration Foundations (CLFNDU) v1.1 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.
This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several professional-level collaboration courses and exams:
Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)
350-801 Implementing Cisco Collaboration Core Technologies (CLCOR)
Implementing Cisco Collaboration Applications (CLICA)
300-810 Implementing Cisco Collaboration Applications (CLICA)
Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
Implementing Automation for Cisco Collaboration Solutions (CLAUI)
300-835 Implementing Automation for Cisco Collaboration Solutions (CLAUTO)
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After taking this course, you should be able to:
This course is intended to be an entry-level course. While there are no specific prerequisite Cisco courses; however, the following skills are required: