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Overview

The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) training provides you with knowledge about advanced call control and mobility services, focusing on Cisco Unified Communications Manager features such as Globalized Call Routing, Global Dial Plan Replication, Cisco Unified Mobility, Cisco Extension Mobility, SIP URI call routing, Call Admission Control, Cisco Unified Communications Manager Express and SRST gateway technologies, Cisco Unified Border Element Call deployments, signaling and media protocols, and features such as call coverage and time of day routing.

This training prepares you for the 300-815 CLACCM exam. If passed, you earn the Cisco Collaboration Specialist – Collaboration Call Control and Mobility Implementation certification and you satisfy the concentration exam requirement for the Cisco Certified Network Professional (CCNP) Collaboration certification. This training also earns you 40 Continuing Education (CE) credits toward recertification.
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What You'll Learn

  • Analyze and troubleshoot SIP and media protocol
  • Understand call recording options and implement time-of-day routing, call park, call pickup, and Meet-Me conferences in Cisco Unified Communications Manager
  • Describe call recording options in Cisco Unified Communications Manager
  • Describe how to implement call coverage in Cisco Unified Communications Manager
  • Describe how to configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
  • Describe how to configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
  • Describe how to implement Cisco Unified Communications Manager Express for SIP phones
  • Describe how to implement globalized call routing within and between Cisco Unified Communications Manager clusters
  • Describe how to implement advanced and enhanced SRST in Cisco Unified Communications Manager and Cisco IOS gateways
  • Describe how to implement CAC and AAR in Cisco Unified Communications Manager
  • Describe how to implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters
  • Describe how to troubleshoot multisite Cisco Unified Communications Manager deployments
  • Describe how to implement ILS between Cisco Unified Communications Manager clusters and enable GDPR
  • Configure and troubleshoot Cisco Unified Border Element

Who Should Attend

  • Collaboration Engineers
  • Collaboration Administrators
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Prerequisites

The knowledge and skills you are expected to have before attending this course can be found in the following Cisco Learning Offerings: 

  • Understanding Cisco Collaboration Foundations (CLFNDU v1.0)
  • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR v1.2)

Learning Journey

Coming Soon...

Course Outline

  1. Signaling and Media Protocols
  2. Cisco Unified Communications Manager Supplemental Services
  3. Call Coverage in Cisco Unified Communications Manager
  4. Cisco Unified Communications Manager Extension Mobility
  5. Cisco Unified Communications Manager Unified Mobility
  6. Cisco Unified Communications Manager Express
  7. Globalized Call Routing
  8. Advanced Remote Site Survivability
  9. Call Admission Control in Cisco Unified Communications Manager
  10. URI Calling in Cisco Unified Communications Manager
  11. Multisite Cisco Unified Communications Manager Deployments
  12. Global Dial Plan Replication
  13. Cisco Unified Border Element

Lab Outline

  1. Analyze SIP, H.323, and Media Protocols
  2. Troubleshoot SIP and Media Protocols
  3. Implement Cisco Unified Communications Manager Supplemental Services
  4. Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
  5. Configure Cisco Unified Communications Manager Extension Mobility
  6. Troubleshoot Cisco Unified Communications Manager Extension Mobility
  7. Configure Cisco Unified Mobility
  8. Troubleshoot Cisco Unified Mobility
  9. Implement Endpoints in Cisco Unified Communications Manager Express
  10. Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
  11. Implement Calling Privileges in Cisco Unified Communications Manager Express
  12. Implement Globalized Call Routing
  13. Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
  14. Implement Advanced Survivable Remote Site Telephony
  15. Implement CAC
  16. Implement a URI-Based Dial Plan for Multisite Deployments
  17. Troubleshoot Globalized Call Routing
  18. Troubleshoot Call Admission Control
  19. Implement Global Dial Plan Replication
  20. Implement Cisco Unified Border Element
  21. Troubleshoot Cisco Unified Border Element
After you pass 300-815 CLACCM exam you earn the Cisco Certified DevNet Specialist - Collaboration Call Control & Mobility Implementation certification, and you satisfy the concentration exam requirement for this professional-level certification:
  • CCNP® Collaboration

Frequently Asked Questions (FAQs)

  • Why get Cisco certified?

    Cisco certifications validate your expertise in networking and cybersecurity, making you a sought-after professional in the IT industry.

    These globally recognized credentials demonstrate your ability to design, implement, and manage complex networks, enhancing your career prospects and earning potential.

    Cisco-certified professionals are highly valued by employers worldwide for their knowledge and skills in managing critical infrastructure and ensuring secure communications.

  • What to expect for the examination?

    Cisco offers a wide range of certification exams, catering to various levels of expertise and specializations.

    The exams typically consist of multiple-choice questions, simulations, and sometimes lab exercises. Exam formats and content vary depending on the specific certification level and track you choose.

    Note: Certification requirements and policies may be updated by Cisco from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • How long is Cisco certification valid for?

    Most Cisco certifications are active for three years from the date you earn the certification.

    You can recertify at any time during the active period by re-taking the exam for your existing certification, advancing to the next level of certifications, earning Continuing Education credits, or a combination of both.

    Note: Certification requirements and policies may be updated by Cisco from time to time. We apologize for any discrepancies; do get in touch with us if you have any questions.

  • Why take this course with Trainocate?

    Here’s what sets us apart:

    - Global Reach, Localized Accessibility: Benefit from our geographically diverse training hubs in 24 countries (and counting!).

    - Top-Rated Instructors: Our team of subject matter experts (with high average CSAT and MTM scores) are passionate to help you accelerate your digital transformation.

    - Customized Training Solutions: Choose from on-site, virtual classrooms, or self-paced learning to fit your organization and individual needs.

    - Experiential Learning: Dive into interactive training with our curated lesson plans. Participate in hands-on labs, solve real-world challenges, and take on comprehensive assessments.

    - Learn From The Best: With 30+ authorized training partnerships and countless awards from Microsoft, AWS, Google – you're guaranteed learning from the industry's elite.

    - Your Bridge To Success: We provide up-to-date course materials, helpful exam guides, and dedicated support to validate your expertise and elevate your career.

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