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Implementing Continuous Feedback (AZ-400T06-A)

Implementing Continuous Feedback (AZ-400T06-A)

Overview

Duration : 1 Day

This course provides the knowledge and skills to implement continuous feedback. Students will learn how to recommend and design system feedback mechanisms, implement a process for routing system feedback to development teams, and optimize feedback mechanisms.

Objectives

After completing this module, students will be able to:

  • Design practices to measure end-user satisfaction
  • Design processes to capture and analyze user feedback from external sources
  • Design routing for client application crash report data
  • Recommend monitoring tools and technologies
  • Recommend system and feature usage tracking tools
  • Configure crash report integration for client applications
  • Develop monitoring and status dashboards
  • Implement routing for client application crash report data
  • Implement tools to track system usage, feature usage, and flow
  • Integrate and configure ticketing systems with development team's work management
  • Analyze alerts to establish a baseline
  • Analyze telemetry to establish a baseline
  • Perform live site reviews and capture feedback for system outages
  • Perform ongoing tuning to reduce meaningless or non-actionable alerts

Course Outline

Module 1: Recommend and design system feedback mechanisms

Lessons

  • The inner loop
  • Continuous Experimentation mindset
  • Design practices to measure end-user satisfaction
  • Design processes to capture and analyze user feedback
  • Design process to automate application analytics

Lab : Integration between Azure DevOps and Teams

Lab : Feature Flags

 

Module 2: Implement process for routing system feedback to development teams

Lessons

  • Implement tools to track system usage, feature usage, and flow
  • Implement routing for mobile application crash report data
  • Develop monitoring and status dashboards
  • Integrate and configure ticketing systems

 

Module 3: Optimize feedback mechanisms

Lessons

  • Site Reliability Engineering
  • Analyze telemetry to establish a baseline
  • Perform ongoing tuning to reduce meaningless or non-actionable alerts
  • Analyze alerts to establish a baseline
  • Blameless Post Mortems and a Just Culture

Students in this course are interested in implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam.

Course ID:
AZ-400T06-A


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