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F243G - IBM Case Foundation 5.2.1: External Communication


If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course.


  • Use a DbExecute step in a workflow to integrate with an external database
  • Identify Component Integrator concepts and components
  • Integrate a CE_Operations component in a workflow
  • Integrate a Java component in a workflow
  • Invoke a Web Service in a workflow


A Workflow Author who is responsible for planning, designing and, implementing a workflow application using IBM Case Foundation.


Please refer to course overview


Before attempting this Course, students must already have the following knowledge and skills: 

1. Terminology

  • Content Platform Engine
  • Process Services
  • Workflow
  • Workflow definition

2. Concepts

  • Workflow

3. Skills

  • Use Process Designer
  • Create workflow maps
  • Use Process Tracker
  • Use Process Administrator
  • Use Process Configuration Console
  • Use an IBM Content Navigator desktop
  • Use Administration Console for Content Platform Engine



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