Duration : 2 Days
This course introduces you to the fundamental
concepts of managing IT assets, service requests, and changes in your IT
environment using IBM Control Desk. You learn how managing these processes with
a unified solution provides significant advantages to your organization.
Through instructor-led discussion, demonstrations, and hands-on labs, you learn
how to plan a deployment, perform basic configuration, and navigate IBM Control
After you complete this course, you can perform the
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