This intermediate course is for
Workflow System Administrators who are responsible for day-to-day operations of
a production IBM Case Foundation workflow application.
A Workflow System Administrator is
typically required to help workflow participants to do the following tasks:
- Locate work and
- Respond to
management decisions that require changes to work items.
information about workflow activity to help management make business
During the production phase, the
Workflow System Administrator manages a operation of the workflow application
and communicates with users and managers. In the workflow application
deployment phase, the Workflow System Administrator coordinates activities with
the Workflow Author to plan and control workflow application implementation
into the production environment.