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IBM Tealeaf Customer Experience on Cloud Overstat (9F52G)

IBM Tealeaf Customer Experience on Cloud Overstat (9F52G)

Overview

Duration : 1 Day

IBM Tealeaf Customer Experience on Cloud Overstat usability analytics provides enhanced support for analysis and understanding of user intention across digital interaction points such as web and mobile. It allows companies to consume and quantify customer behavior data and turn it into real business insight

This course describes the uses and benefits of IBM Tealeaf Customer Experience on Cloud Overstat, and how to use its overlays and reports to understand the user website experience. It illustrates how to capture page states for reports, and then organize these reports by similar attributes to show how particular segments of visitors behave.

Objectives

After completing this course, you should be able to:

  • Explain the benefits of Tealeaf CX on Cloud Overstat
  • List the overlays available in Tealeaf Overstat and explain their uses
  • Capture page states and organize stacks for Overstat analysis
  • Analyze user behavior by using Tealeaf Overstat overlays

The following topics will be discussed during this course: 

  • Course Overview
  • Unit 1. Analyze Application Experience with IBM Tealeaf CX on Cloud Overstat
  • Course Wrap Up

It is recommended that the following courses be taken prior to attending this course:

  • IBM Tealeaf Customer Experience Fundamentals
  • IBM Tealeaf Customer Experience Events and Reports
Course ID:
9F52G


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